Microsoft vs Motorola

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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $579 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6

Products by Microsoft

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Motorola

Telecommunications
  • 1 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Phone when it worked 3
  • Size of the phone 1
  • Technology 1
  • Watch style 1
  • Worst phone 1

Customers don't like

  • Customer service17
  • Customer service bs all the time5
  • Customer service in authorised centre4
  • Not correct info4
  • Worst phone3

Products by Motorola

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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