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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 268 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Windows version 7 3
  • That they saved my bacon 1
  • Used by many people 1
  • Werst ever 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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Motorola

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $56.5K CLAIMED LOSSES
  • $974 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Phone when it worked 3
  • New phone 2
  • Size of the phone 1
  • Watch style 1
  • Technology 1

Customers don't like

  • After sales service3
  • Warranty3
  • Customer service3
  • Customer service in authorised centre3
  • Worst phone2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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