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  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $712 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Website 1
  • Signature pc concept 1
  • Selection 1
  • Pricing 1
  • Clicking 1

Customers don't like

  • Customer service9
  • Ordering process5
  • Lack of information3
  • Brush off3
  • Online shopping experience2
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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 755 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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