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Zendesk
MetroPCS

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zendesk

Zendesk

1.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 13 TOTAL REVIEWS
Rank
263 out of 1483
in Software category
Rating Details
Customer service
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:15
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
3 reviews
1.5
2 reviews
MetroPCS

MetroPCS

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1423 TOTAL REVIEWS
Rank
120 out of 1925
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1313
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    21%
Top Products and Services
2
213 reviews
2.3
165 reviews
2.2
79 reviews

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