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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1059 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $933 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 3

Customers don't like

  • Customer service28
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Plan 2
  • Coverage 1
  • Monthly plan charges 1

Customers don't like

  • Customer service8
  • Billing is a problem for many people who have us cellular5
  • Employees tell whatever to get off phone3
  • Your customer service people3
  • High prices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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