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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1174 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 4

Customers don't like

  • Customer service18
  • Metro pcs5
  • Service5
  • Unable to use cell phone5
  • Unprofessional service4
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Tracfone

Telecommunications
  • 13 ISSUES RESOLVED
  • 1026 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • No contract 12
  • Cost when i used very few minutes 11
  • Good service for years 11
  • Price 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service11
  • Untrained call centers8
  • No resolution to my problem5
  • Nonresponsive5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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