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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1354 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • That they had good service 4

Customers don't like

  • Customer service38
  • Service6
  • Unprofessional service5
  • Unable to use cell phone5
  • Metro pcs5
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $397 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • No contract 13
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Customer service very poor4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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