Metropcs vs Total Wireless

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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 970 TOTAL REVIEWS
  • $87.6K CLAIMED LOSSES
  • $451 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • But i am done 4
  • No contract 4
  • Phone promotions 3

Customers don't like

  • Customer service25
  • Service12
  • Unprofessional service10
  • Unable to use cell phone7
  • Inconsiderate company6

Products by Metropcs

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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $49.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Price 15
  • Potential to save lots on cell bill 6
  • Coverage 4
  • Great value for the money 4
  • Customer service and best prices for coverage 3

Customers don't like

  • Wasting hours of time n money15
  • Customer service10
  • Just awful from the beginning9
  • Totally incompetent people9
  • Worst support ever7

Products by Total Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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