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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 4

Customers don't like

  • Customer service18
  • Metro pcs5
  • Service5
  • Unable to use cell phone5
  • Unprofessional service4
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 6
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support9
  • Billing6
  • Customer service6
  • Coverage5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Queens, New York, United States #1351007

I agree with the above comparison of metropcs and tmobile.

they are both pretty bad with customer service and patience.

they talk too fast to clearly understand all they're talking about.