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MetroPCS
Tmobile

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

MetroPCS

MetroPCS

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1423 TOTAL REVIEWS
Rank
121 out of 1930
in Telecommunications category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1328
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    21%
Top Products and Services
2
213 reviews
2.3
166 reviews
2.2
79 reviews
Tmobile

Tmobile

1.7
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1217 TOTAL REVIEWS
Rank
215 out of 1930
in Telecommunications category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    07:36
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
203 reviews
2.1
119 reviews
1.7
110 reviews

How would you compare MetroPCS vs Tmobile?

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Anonymous
#1351007

I agree with the above comparison of metropcs and tmobile.

they are both pretty bad with customer service and patience.

they talk too fast to clearly understand all they're talking about.

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