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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1354 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • That they had good service 4

Customers don't like

  • Customer service38
  • Service6
  • Unprofessional service5
  • Unable to use cell phone5
  • Metro pcs5
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1690 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $366 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Price 20
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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