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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1007 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service22
  • Service11
  • Unprofessional service10
  • False return policy7
  • Inconsiderate company6
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1474 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Price 15
  • Unlimited plan has served me well 11
  • Service plan 5
  • Cost 4
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service68
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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