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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service20
  • Unable to use cell phone5
  • Service5
  • Metro pcs5
  • Unprofessional service4
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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