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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1035 TOTAL REVIEWS
  • $87.8K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service27
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 547 TOTAL REVIEWS
  • $41.6K CLAIMED LOSSES
  • $547 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience10
  • Bad experience8
  • Customer service is a joke8
  • Inept customer service7
  • Rude customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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