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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service20
  • Unable to use cell phone5
  • Service5
  • Metro pcs5
  • Unprofessional service4
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 14
  • Not a darn thing 7
  • Program 6
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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