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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service38
  • Service6
  • Unable to use cell phone5
  • Metro pcs5
  • Unprofessional service4
Delete
  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • When you call the 800 number 1
  • People who answer really do want to help you 1
  • Payment draft 1
  • Other transactions with safeco 1
  • Initial acceptance 1

Customers don't like

  • Customer service9
  • Bad business practices4
  • I did not get a full refund3
  • Adjuster not taking calls3
  • Voicemails that were constantly full2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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