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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1087 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $924 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 3

Customers don't like

  • Customer service28
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Billing Practices
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Customer service9
  • Some of the terms and conditions5
  • Unprofessional and accusotory5
  • And not not helping renter deal with dishonest car owners4
  • Communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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