Metropcs vs Ooma

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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 971 TOTAL REVIEWS
  • $87.6K CLAIMED LOSSES
  • $451 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • But i am done 4
  • No contract 4
  • Phone promotions 3

Customers don't like

  • Customer service25
  • Service12
  • Unprofessional service10
  • Unable to use cell phone7
  • Inconsiderate company6

Products by Metropcs

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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Technology 1

Customers don't like

  • Customer service is not helpful3
  • Annoying beeping for non-ooma calls2
  • Continued charges to my card after months of phone calls2
  • Customer service practices2
  • Unauthorized charges to my card2

Products by Ooma

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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