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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • No contract 4
  • But i am done 3
  • Phone promotions 3

Customers don't like

  • Customer service26
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Price until i canceled 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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