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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1161 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $896 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 4

Customers don't like

  • Customer service13
  • Metro pcs5
  • Service5
  • Unable to use cell phone5
  • Unprofessional service4
Delete
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Sometimes outdated information1
  • Way they did it cancel us1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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