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Metra

Transport
  • 1 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $123 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Service exists 4
  • Avoids needing to drive 3
  • Convenience 2
  • Seats are comfortable 1
  • Excellent 1

Customers don't like

  • Company does not take responsibility for its mistakes3
  • Price keeps going up but no service improvements2
  • Inappropriate insults and negative language used from conductor2
  • Conductors did not announce stops when pa was not functioning2
  • Unreliable service1
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SuperShuttle

Transport
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $291 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • When they served my area 1

Customers don't like

  • Poor customer service4
  • Late3
  • No response to email2
  • No explanation2
  • Hate it2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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