Metra vs Shuttlefare

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Metra

Transport
  • 1 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Number of Destinations
  • Seats are comfortable 1
  • Service exists 1

Customers don't like

  • Company does not take responsibility for its mistakes3
  • Price keeps going up but no service improvements2
  • Security and police officers2
  • That the trains break down too much2
  • Utter lack of meaningful communication related to delays2

Products by Metra

No items

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Shuttlefare

Transport
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Number of Destinations
  • Nothing no show 1
  • On time 1

Customers don't like

  • Ridiculous and frustrating4
  • Shuffle folks not being responsible3
  • Lack of notification cost extra money2
  • Not being notified of nonservice2
  • Unable to manage bookings efficiently1

Products by Shuttlefare

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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