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Metra

Transport
  • 1 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $118 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
  • Service exists 3
  • Seats are comfortable 1
  • Excellent 1
  • Convenience 1

Customers don't like

  • Staff2
  • Price keeps going up but no service improvements2
  • Conductors did not announce stops when pa was not functioning2
  • Company does not take responsibility for its mistakes2
  • Unprofessional train conductor1
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Mta

Transport
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $10 CLAIMED LOSSES
  • $10 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
  • Some good-natured drivers 1

Customers don't like

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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