Start a new comparison
Delete

Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service5
  • Being passed back and forth with no resolution3
  • Not trustworthy2
  • Prejudice against those with mental illness2
  • Poor customer service2
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 972 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3
  • Easy to access by phone 3

Customers don't like

  • Being treated like a criminal7
  • Customer service5
  • Did not resove issue5
  • Employees unwillingness to help4
  • Unwillingness to fix problem usaa created3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion