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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service5
  • Being passed back and forth with no resolution3
  • Not trustworthy2
  • Prejudice against those with mental illness2
  • Poor customer service2
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service11
  • Being treated like a criminal7
  • Customer service5
  • Did not resove issue5
  • Employees unwillingness to help4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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