PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metlife and United Concordia Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Concordia Dental

Metlife and United Concordia Dental Overview

Total reviews
Company responses
Issues resolved

Metlife was first mentioned on PissedConsumer on Mar 8, 2007 and since then this brand received 313 reviews. It is 152 reviews more than United Concordia Dental received since Oct 22, 2011.

Metlife and United Concordia Dental Consumer Ratings

217 out of 1880 in Insurance category
105 out of 472 in Dentistry category
Customer service
188 in category
69 in category
146 in category
65 in category
175 in category
80 in category

Metlife and United Concordia Dental Rating Details

Customer service
1.2 (91 reviews)
1.2 (77 reviews)
Reviewer's quote

Still waiting on hold for 33 minutes just to get an update on my dad's life insurance.


I had a bad experience from the customer representatives i spoke with asking questions about denied claims. I called two time ls in two dufferent days . First one was rude and the second one hang up on me..

Garry L
1.1 (69 reviews)
1.1 (59 reviews)
Reviewer's quote

My husband passed away 3 months ago, I have filled out papers they sent, plus more papers that they sent. Still have not received payment


Took me 30 minutes all is robot talked. Can't talk to representative. No real people there for you.

Lankhanh S
1.3 (65 reviews)
1.2 (68 reviews)
Reviewer's quote

On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase.On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

Larry K

...I can't afford my staff to spend hours trying to get the claims paid. I HATE UC to my back teeth!!!..


Metlife and United Concordia Dental Pros and Cons

  • Operators who have been helpful
  • No one
  • When we had an advisor
  • Online verification
  • Nada
  • How they acted years past
  • Customer service
  • Delay delay
  • Not trustworthy
  • Denied legitimate claims
  • Poor handling of a service claim
  • Dont pay claims

Metlife and United Concordia Dental Most Positive Reviews

Top rated reviews

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...


National Guard member here and Ive been using this service for 3 years. I have my billing set up on auto payment to...

Metlife and United Concordia Dental Most Critical Reviews

Lowest rated reviews

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...


Latest rejected dental claim: I need 2 crowns molars, and have insurance through my employer with Concordia and through...

Metlife and United Concordia Dental Latest Reviews

Recent published reviews

Fraud, misrepresentation, misinformation, high interest rates, lack of information about HUD requirements to...

Read all 313 reviews

No one answered the phone

Read all 161 reviews

Metlife and United Concordia Dental Products and Services

Most reviewed product and services
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)
  • United Concordia Dental Dental Insurance (78 reviews)
  • United Concordia Dental Medical Claim (47 reviews)
  • United Concordia Dental Customer Care (9 reviews)