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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Insurance Plans Acceptance
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service5
  • Being passed back and forth with no resolution3
  • Not trustworthy2
  • Prejudice against those with mental illness2
  • Poor customer service2
Delete
  • 1 ISSUES RESOLVED
  • 748 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Website
Staff
Diversity of Products or Services
Insurance Plans Acceptance
  • Annoying 15
  • Brow beating them with my insurance know-how 2
  • Fair and easy going 2
  • Ticking them off 2
  • Wasting their time 1

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls15
  • Harassing phone calls all day15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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