PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metal Unlimited and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Metal Unlimited
The Bradford Exchange

Metal Unlimited and The Bradford Exchange Overview

Total reviews 215 1452
Company responses 153 0
Issues resolved 3 10

Metal Unlimited and The Bradford Exchange Consumer Ratings

Rank
7 out of 130 in Arts and Fine Arts category
107 out of 863 in Jewelry and Accessories category
Customer service
11 in category
80 in category
Price Affordability
11 in category
132 in category
Value for money
7 in category
74 in category
Diversity of Products or Services
11 in category
100 in category

Metal Unlimited and The Bradford Exchange Rating Details

Customer service
1.4 (113 reviews)
1.7 (478 reviews)
Reviewer's quote

I never received a response so I called into their customer service and got the address updated and the girl advised me she'd check with the designer because of how long I had been waiting. Today I get an email stating I needed to pay $310 for the sign because their website had a glitch or they...

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No customer service whatsoever! Try to cancel a subscription or return an item for a refund and you are given the run around and ending up nowhere! Try to e-mail them from their site and it won't even send because it keeps giving you an error msg. that your postal code should be 6 characters. No...

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Price Affordability
2.5 (90 reviews)
2.4 (395 reviews)
Reviewer's quote

In less than 3 days Metal Unlimited refunded my 2nd shipping charge! I have also received my order! Needless to say I am VERY VERY pleased with this company. I also regret not giving them more time to respond initially. I reccomend them to friends, family and anyone.

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Value for $$ Dollar for Dollar Is 4-5 Times asking Price Anywhere else...

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Value for money
2.3 (90 reviews)
2.3 (355 reviews)
Reviewer's quote

...They are not forthcoming in any information from the start!! Dont waste your time and money people ! NOT WORTH IT,..

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I had purchased a jacket from this company when i got the first jacket I had washed it i took it out to find out it fell apart at the seams so I returned it for a new one i got the second one i did the same thing Not happy want my money back..

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Diversity of Products or Services
2.4 (90 reviews)
2.5 (361 reviews)
Reviewer's quote

Nice products and quality but absolutely horrible customer service..

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We thought their products were special and limited editions; we received cheap CHINESE JUNK! Will NEVER buy from them again!..

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Metal Unlimited and The Bradford Exchange Pros and Cons

Pros
  • Products on website
  • Sale price at christmas
  • Product is well made
  • Unique items
  • Products are of good quaility
  • Product
Cons
  • Horrible customer service
  • That we never received our product
  • Didnt get what i ordered and paid for
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

Metal Unlimited and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I wish I read these reviews before placing my order. I placed my order Feb 18th with a note stating that I needed this b...

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5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

Thus is my 4th order and I had it delivered to someone else. They sent me a picture and they loved it. I am so glad I...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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Metal Unlimited and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I ordered 2 metal signs. When I placed the order, the event I needed them for was 12 weeks away. Their website indicat...

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1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-**** for a refund. Options are in...

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1

I placed an order 27 Nov for 9 plaques. By 15 Dec, i still hadnt heard anything so i sent an email. Got an automated...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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Metal Unlimited and The Bradford Exchange Latest Reviews

Recent published reviews
No votes

They wanted me to pay 1$ to get my question answered, No I am canceling my order,

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1

I ordered my mother A Victorian Village for Christmas last year. Sadly,she died before Christmas. I opened it up a few d...

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5

In less than 3 days Metal Unlimited refunded my 2nd shipping charge! I have also received my order! Needless to say I...

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No votes

asked Bradford Exchange to cancel subscription and they did.

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Metal Unlimited and The Bradford Exchange Products and Services

Most reviewed product and services
  • Metal Unlimited Shipping Service (103 reviews)
  • Metal Unlimited Sign (28 reviews)
  • Metal Unlimited Clock (2 reviews)
  • The Bradford Exchange Shipping Service (194 reviews)
  • The Bradford Exchange Ring (133 reviews)
  • The Bradford Exchange Check (29 reviews)