PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metal Unlimited and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Metal Unlimited
The Bradford Exchange

Metal Unlimited and The Bradford Exchange Overview

Total reviews
147
1085
Company responses
8
0
Issues resolved
3
8

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1085 reviews. It is 938 reviews more than Metal Unlimited received since Sep 12, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Metal Unlimited customer support team than with The Bradford Exchange customer service.

Metal Unlimited and The Bradford Exchange Consumer Ratings

Rank
9 out of 343 in Arts and Fine Arts category
108 out of 1160 in Jewelry and Accessories category
Customer service
9 in category
79 in category
Style and Design
3 in category
88 in category
Value for money
6 in category
68 in category

Metal Unlimited and The Bradford Exchange Rating Details

Customer service
1.5 (72 reviews)
1.7 (342 reviews)
Reviewer's quote

...(That's why I gave a lower star rating for customer service) I am very happy with my purchase and will absolutely order again. Next time I will know to order far in advance..

Nicole R

...Thank you customer support at the Bradford Exchange for clearing up my misunderstanding. Thank you,..

PissedConsumer1726178
Style and Design
3 (59 reviews)
2.8 (236 reviews)
Reviewer's quote

bought several custom order xmas items plus a plaque....tried calling ...and emailed 5 times...nothing...no response...they took my $ timely..now I'm out all that money and no gifts as was intended....worst experience of online ordering yet!

LAURA L

I ordered the female in the Frozen II and wanted my Granddaughters name engraved on it. Was not sure when I finished with the connection that it was on there. So, I sent an e-mail to tell them to add it. I was not complaining, I was justing try to add it to the request.

PissedConsumer1716129
Value for money
2.4 (58 reviews)
2.3 (232 reviews)
Reviewer's quote

...The value of the groupon is good I think. One sign we ordered needed a pallet made and this caused a weeks delay in shipment time. We got an email saying that there would be a delay with a coupon, but groupon value is better than the coupon...

Jaklyn

I would like my money put back into my account thank you..

Tayon

Metal Unlimited and The Bradford Exchange Pros and Cons

Pros
  • Products on website
  • Product is well made
  • When i finally got my order it was just what i wanted
  • Product
  • Unique items
  • Pretty products
Cons
  • Didnt get what i ordered and paid for
  • That we never received our product
  • Advertising and taking money for items you cant deliver
  • Customer service
  • Customer service attitude
  • Customer service follow up

Metal Unlimited and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I wish I read these reviews before placing my order. I placed my order Feb 18th with a note stating that I needed this b...

5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

Metal Unlimited and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I ordered 2 metal signs. When I placed the order, the event I needed them for was 12 weeks away. Their website indicat...

1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

Metal Unlimited and The Bradford Exchange Latest Reviews

Recent published reviews
5

2 family members ordered the same exact black metal O’DONNELL sign for their parents new condo. Need to cancel my order...

Read all 147 reviews

AFTER 4 WEEKS OF TRYING TO GET IN TOUCH WITH THE COMPANY I FINALLY MANAGED IT. I DID AS THEY SAID AND RETURNED THE ITEM...

Read all 1085 reviews

Metal Unlimited and The Bradford Exchange Products and Services

Most reviewed product and services
  • Metal Unlimited Shipping Service (93 reviews)
  • Metal Unlimited Sign (17 reviews)
  • Metal Unlimited Customer Care (14 reviews)
  • The Bradford Exchange Shipping Service (168 reviews)
  • The Bradford Exchange Ring (124 reviews)
  • The Bradford Exchange Customer Care (111 reviews)