PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Metal Unlimited and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Metal Unlimited
The Bradford Exchange

Metal Unlimited and The Bradford Exchange Overview

Total reviews
207
1435
Company responses
155
0
Issues resolved
3
10

Metal Unlimited and The Bradford Exchange Consumer Ratings

Rank
8 out of 128 in Arts and Fine Arts category
109 out of 838 in Jewelry and Accessories category
Customer service
11 in category
79 in category
Diversity of Products or Services
11 in category
102 in category
Value for money
7 in category
73 in category
Price Affordability
11 in category
130 in category

Metal Unlimited and The Bradford Exchange Rating Details

Customer service
1.4 (108 reviews)
1.7 (475 reviews)
Reviewer's quote

...I contacted customer service on June 30, 2020, and advised them that I did not receive the order. After going back and forward for over two weeks. I was told that a replacement would be sent...

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Received an email on Saturday that it was shipped and would be delivered by Tuesday! It DID NOT ARRIVE!!! I called customer service they placed me on hold numerous times for a total of 48 mins to say it was being prepared- Then disconnected the call when i told them i wanted my extra shipping...

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Diversity of Products or Services
2.4 (85 reviews)
2.5 (352 reviews)
Reviewer's quote

Nice products and quality but absolutely horrible customer service..

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...I like a lot of their products, but it just isn't worth it in the long run..

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Value for money
2.3 (85 reviews)
2.3 (348 reviews)
Reviewer's quote

BUYER BEWARE DO NOT buy from Metal Unlimited They will just take your money and not care at all about sending your product. I ordered a piece Nov 1st as their site states 4-6 weeks shipping to get it before Christmas. I did get my original order on Nov 30th but it came not only damaged from...

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Value for $$ Dollar for Dollar Is 4-5 Times asking Price Anywhere else...

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Price Affordability
2.5 (85 reviews)
2.3 (389 reviews)
Reviewer's quote

A voicemail came on from December stating due to the holiday and the high volume of calls they cannot take your call. To email them. Which I'm happy to do I received the incorrect order on a signRae Marino513 227 9757

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I ordered a box of coins, in the picture it shows a box of coins for 79$ I thought I was getting a box,but under price it says each issue, thinking that means each box , only one coin showed up, when I reached out in email telling them they sent wrong package instead of telling me that each issue...

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Metal Unlimited and The Bradford Exchange Pros and Cons

Pros
  • Products on website
  • Sale price at christmas
  • Product is well made
  • Unique items
  • Products are of good quaility
  • Product
Cons
  • Horrible customer service
  • That we never received our product
  • Didnt get what i ordered and paid for
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

Metal Unlimited and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I wish I read these reviews before placing my order. I placed my order Feb 18th with a note stating that I needed this b...

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5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

Thus is my 4th order and I had it delivered to someone else. They sent me a picture and they loved it. I am so glad I...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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Metal Unlimited and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I ordered 2 metal signs. When I placed the order, the event I needed them for was 12 weeks away. Their website indicat...

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1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

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1

I placed an order 27 Nov for 9 plaques. By 15 Dec, i still hadnt heard anything so i sent an email. Got an automated...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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Metal Unlimited and The Bradford Exchange Latest Reviews

Recent published reviews
2.8

A voicemail came on from December stating due to the holiday and the high volume of calls they cannot take your call. To...

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2.9

FedEx came to my house to deliver an envelope from Bradford Exchange but there was no package. I called Bradford...

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2

I ordered a round 11 1/2 inch metal sign for my friends in Georgia I live in Oregon its been nearly 3 weeks and they hav...

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4.3

Value for $$ Dollar for Dollar Is 4-5 Times asking Price Anywhere else... You can't buy If the Value Is Way above what y...

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Metal Unlimited and The Bradford Exchange Products and Services

Most reviewed product and services
  • Metal Unlimited Shipping Service (105 reviews)
  • Metal Unlimited Sign (27 reviews)
  • Metal Unlimited Customer Care (23 reviews)
  • The Bradford Exchange Shipping Service (194 reviews)
  • The Bradford Exchange Ring (132 reviews)
  • The Bradford Exchange Customer Care (127 reviews)