PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Maids and Merry Maids as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Maids
Merry Maids

The Maids and Merry Maids Overview

Total reviews
67
74
Company responses
0
0
Issues resolved
0
0

The Maids and Merry Maids Consumer Ratings

Rank
43 out of 481 in Cleaning Services category
45 out of 481 in Cleaning Services category
Reliability
21 in category
26 in category
Customer service
34 in category
36 in category
Price Affordability
48 in category
53 in category
Product or Service Quality
47 in category
35 in category

The Maids and Merry Maids Rating Details

Reliability
2.1 (17 reviews)
2 (29 reviews)
Reviewer's quote

We hired The Maids for their service on a by-weekly basis for the past 11 years today was the last straw as their lack of reliability combined with their habit of breaking things and hiding the damage is totally unacceptable. A somewhat less important issue is that using Maids that can understand...

Read full review

I had hired merry maids to clean my home they did absolutly nothing they stood around and hid playing on their phone and when i addressed this with the owner he was very hateful and acted like he walked on water....he said im the owner and i can do and treat people how i want if my people get paid...

Read full review
Customer service
1.6 (16 reviews)
1.6 (34 reviews)
Reviewer's quote

...their *** work really left me in a bind as I have to hand over the property tomorrow!! Guess me and my wife will be the cleaning service tonight that I thought I hired..

Read full review

...Their customer service is not willing to do anything about it and simply said, "this is odd, I haven't had a complaint about (cleaner's name) in a long time"...

Read full review
Price Affordability
1.9 (14 reviews)
1.7 (24 reviews)
Reviewer's quote

They booked me an appointment then called two days before and said they couldn’t do that day and they also gave me a false price and tried to charge me more after they already promised me a specific amount. They were suppose to call me back and never did so they won’t be getting a dime from me....

Read full review

...I was disappointed for that price..

Read full review
Product or Service Quality
1.3 (14 reviews)
1.7 (26 reviews)
Reviewer's quote

...For the amount of money we paid the service was horrible. They sent four people out each time so you would think the house would be spotless. It was a waste of money...

Read full review

Until I inquired if it was an added service bc after months of no attention ( they desperately needed it) I was informed it was suppose to be done every time. I often would list random hot spots not to miss ( ie; bed headboard dusted, hallway vent dusted, dirt & dead bugs under son’s window floor,...

Read full review

The Maids and Merry Maids Pros and Cons

Pros
  • Way they cleaned the kitchen
  • In the beginning the workers seemed ok
  • Cleaning of the kitchen
  • Juanita and justine
  • Hire anyone
Cons
  • Lack of communication
  • No one spoke english
  • Lack of professionalism
  • Owner is unethical
  • Lousy customer service
  • Quality of cleaning

The Maids and Merry Maids Most Positive Reviews

Top rated reviews
5

I needed help getting my home ready for guest and they exceeded my expectations! Very lovely and kind as well. I will...

Read full review
5

This company is closed and has been close for a couple of years.Before they went out of business they were amazing I hav...

Read full review
5

I work this company it's ok but I really need to get my w2 I can't go and pick it up rather some one mail it to me...

Read full review
3.3

Sales rep came and sprouted on for an hour about the virtues of his company. Told me about the DEEP CLEANING of two roo...

Read full review

The Maids and Merry Maids Most Critical Reviews

Lowest rated reviews
1

Run! Dont walk but RUN! Where do I begin. We have a 3 bedroom 1 bath home that we needed cleaned for an appraisial....

Read full review
1

I just moved back in my house after being gone a few months and there was general dust to be found. I cleaned the master...

Read full review
1

They charged my client $520.00 for a small one bedroom apartment. They did a horrible job and didn't clean the kitchen...

Read full review
1

I hired Merry Maids to clean my home and get it ready so that it would be "sparkling" for the first showing. They did...

Read full review

The Maids and Merry Maids Latest Reviews

Recent published reviews
1

We were scheduled to have The Maids to come out today. We received a call yesterday that were coming out between...

Read full review
No votes

They Promised pay each week. I’ve been waiting 3 weeks since I left the company for a job with a company that actually...

Read full review
No votes

Just read the maids was the favorite of the readers choice in the Sunday paper. I was ready to call them tomorrow...

Read full review
No votes

Employee favoritism and bullying in the work place. Managment threatening to fire employees if they don't work them...

Read full review

The Maids and Merry Maids Products and Services

Most reviewed product and services
  • The Maids Cleaning Service (26 reviews)
  • The Maids House Cleaning Service (11 reviews)
  • The Maids Customer Care (6 reviews)
  • Merry Maids Cleaning Service (29 reviews)
  • Merry Maids House Cleaning Service (15 reviews)
  • Merry Maids Customer Care (4 reviews)