PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrill Edge and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrill Edge
Wells Fargo

Merrill Edge and Wells Fargo Overview

Total reviews
30
1617
Company responses
0
0
Issues resolved
1
1

Merrill Edge and Wells Fargo Consumer Ratings

Rank
350 out of 1859 in Financial Services category
88 out of 725 in Banks category
Customer service
267 in category
99 in category
Reliability
245 in category
87 in category
Website
225 in category
76 in category
Value for money
236 in category
94 in category

Merrill Edge and Wells Fargo Rating Details

Customer service
1.2 (18 reviews)
1.3 (387 reviews)
Reviewer's quote

Called customer service, no one answered after 20-30min. Went to BOA today to ask for clarification, account manager as very professional, called the account for us. Found out the fund will be hold for 2 weeks till we can use it? Due to size of the fund which is 30k? And there is nothing we can do...

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Reliability
1.1 (18 reviews)
1.3 (296 reviews)
Reviewer's quote

Merrill won't let me talk to a broker since I'm investing less than $500,000, but I was assured the Merrill Edge app was quick and easy. Ah, no. I have now spent over 90 minutes on the phone attempting to make only 2 trades. First, they wasted 45 minutes of my time getting the bank on the line to...

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Website
1.8 (17 reviews)
1.9 (324 reviews)
Reviewer's quote

bunch of old studs hav no idea how site works called 5 times all times they can t understand or speak clearly or understand how to navigate their own website how it works for all trading orders/types..

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Value for money
1.2 (17 reviews)
1.3 (234 reviews)
Reviewer's quote

they just looking to make money for them when all the company loss thier business. and president of america told everyone to help each other, i have 2 other accounts ameritrade and charles swab they didn't seel a single stock of mine. doing such a bd issue at this time i like ti file a case against...

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Trying to deposit ATM malfunctioned Didn't get full credit Refused to fix problem Without the money for 9 months..

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Merrill Edge and Wells Fargo Pros and Cons

Pros
  • Website when you can access it
  • Seem better than they are
  • Ira account is easy to open
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Vague and unclear so they can change things later
  • Untrustworthy
  • Worst company
  • Customer service
  • Incompetant
  • Rude representatives

Merrill Edge and Wells Fargo Most Positive Reviews

Top rated reviews
No votes
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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No votes
5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Merrill Edge and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

When I began the process of deciding which online brokerage firm to open an account with, I was very optimistic that Mer...

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

I have three accounts with Merrill Lynch and I signed up using their website to receive my dividends in shares instead...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Merrill Edge and Wells Fargo Latest Reviews

Recent published reviews
1

bunch of old studs hav no idea how site works called 5 times all times they can t understand or speak clearly or...

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1

Problem with the account if no one help me I will close all that account Only call me don't want imail

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No votes

I called 1-888-654-6837 to request a simple change in my asset allocation. I wanted to reduce cash allocation from 77% t...

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No votes

I have received two calls from your bank, saying I can lower my debt ratio. Your number comes up on caller I.D. When I...

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Merrill Edge and Wells Fargo Products and Services

Most reviewed product and services
  • Merrill Edge Account (9 reviews)
  • Merrill Edge Customer Care (7 reviews)
  • Merrill Edge Money Transfer (1 review)
  • Wells Fargo Account (239 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)