PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrill Edge and Scottrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrill Edge
Scottrade

Merrill Edge and Scottrade Overview

Total reviews
20
2
Company responses
0
0
Issues resolved
1
0

Merrill Edge was first mentioned on PissedConsumer on Feb 5, 2016 and since then this brand received 20 reviews. It is 18 reviews more than Scottrade received since Oct 18, 2013.

Merrill Edge and Scottrade Consumer Ratings

Rank
241 out of 2597 in Financial Services category
7 out of 2597 in Financial Services category
Customer service
218 in category
0 in category
Website
144 in category
0 in category
Value for money
184 in category
0 in category

According to consumer ratings and reviews, Scottrade ranks 234 points higher in the Financial Services category than Merrill Edge. People gave Merrill Edge 1.3 stars for Customer service criterion in Financial Services category and it is 434 points higher than the worst rated brand in this category. At the same time, Scottrade was rated 5 stars for Customer service criterion in this category and it is 652 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Scottrade has a higher rating than Merrill Edge. Regarding Value for money criterion, consumers gave Merrill Edge 1.3 stars and it is 72% greater than other in category. Scottrade however was rated 5 stars and it is 100% greater than other in category.

Merrill Edge and Scottrade Rating Details

Customer service
1.3 (13 reviews)
5 (1 review)
Reviewer's quote

...they dont care about their customers at all. all this bad service i look to the head of the company and those idiots that are running this company into the ground. the most unethical company i have ever used...

Mel

...Scottrade customer service is outstanding. They are always very friendly and never pushy. I have used them for over ten years and I am extremely happy with the overall experience...

PissedConsumer1155346
Website
2.1 (13 reviews)
5 (1 review)
Reviewer's quote

I have three accounts with Merrill Lynch and I signed up using their website to receive my dividends in shares instead of cash when a optional dividend was offered on all three accounts. The first two times my dividends were paid in shares as requested on all three accounts. The last time they paid...

PissedConsumer1153752

No items

Value for money
1.3 (11 reviews)
5 (1 review)
Reviewer's quote

Two weeks ago, I opened a Merrill Edge account to transfer some low priced into an account to sell them. The broker confirmed, in writing, with Merrill's compliance department that they would accept the shares. I closed my account at another brokerage firm, and transferred the shares to the...

Richard S

No items

Merrill Edge and Scottrade Pros and Cons

Pros
  • Website when you can access it
  • Easy and cheap to trade securities
No votes
Cons
  • Took my money
  • Signature or knowledge
  • Running model
No votes

Merrill Edge and Scottrade Most Positive Reviews

Top rated reviews
No votes
5

I have used several different brokers over the years and I have found Scottrade to be the best and Merrill Lynch/Edge...

Merrill Edge and Scottrade Most Critical Reviews

Lowest rated reviews
1

When I began the process of deciding which online brokerage firm to open an account with, I was very optimistic that Mer...

No votes

Merrill Edge and Scottrade Latest Reviews

Recent published reviews
1

inept employees. multiple major mistakes. lie to get you in with them then drop the ball hard. just a very bad company....

Read all 20 reviews

To whom this regards,

I, Taylor Scott Amarel appeal the fraud claim irreverently denied by the Fraud and Loss Prevention...

Read all 2 reviews

Merrill Edge and Scottrade Products and Services

Most reviewed product and services
  • Merrill Edge Account (8 reviews)
  • Merrill Edge Customer Care (3 reviews)