Merrill Edge vs Scottrade: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrill Edge and Scottrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Merrill Edge

1.6

Scottrade

5.0

Merrill Edge

Scottrade

Merrill Edge and Scottrade Overview

Total reviews

Company responses

Issues resolved

Merrill Edge was first mentioned on PissedConsumer on Feb 5, 2016 and since then this brand received 20 reviews. It is 18 reviews more than Scottrade received since Oct 18, 2013.

Merrill Edge and Scottrade Consumer Ratings

Rank

241 out of 2597 in Financial Services category

7 out of 2597 in Financial Services category

Customer service

218 in category

0 in category

Website

144 in category

0 in category

Value for money

184 in category

0 in category

According to consumer ratings and reviews, Scottrade ranks 234 points higher in the Financial Services category than Merrill Edge. People gave Merrill Edge 1.3 stars for Customer service criterion in Financial Services category and it is 434 points higher than the worst rated brand in this category. At the same time, Scottrade was rated 5 stars for Customer service criterion in this category and it is 652 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Scottrade has a higher rating than Merrill Edge. Regarding Value for money criterion, consumers gave Merrill Edge 1.3 stars and it is 72% greater than other in category. Scottrade however was rated 5 stars and it is 100% greater than other in category.

Merrill Edge and Scottrade Rating Details

Customer service

1.3 (13 reviews)

5 (1 review)

Reviewer's quote

...they dont care about their customers at all. all this bad service i look to the head of the company and those idiots that are running this company into the ground. the most unethical company i have ever used...

Mel

...Scottrade customer service is outstanding. They are always very friendly and never pushy. I have used them for over ten years and I am extremely happy with the overall experience...

PissedConsumer1155346

Website

2.1 (13 reviews)

5 (1 review)

Reviewer's quote

I have three accounts with Merrill Lynch and I signed up using their website to receive my dividends in shares instead of cash when a optional dividend was offered on all three accounts. The first two times my dividends were paid in shares as requested on all three accounts. The last time they paid...

PissedConsumer1153752

No items

Value for money

1.3 (11 reviews)

5 (1 review)

Reviewer's quote

Two weeks ago, I opened a Merrill Edge account to transfer some low priced into an account to sell them. The broker confirmed, in writing, with Merrill's compliance department that they would accept the shares. I closed my account at another brokerage firm, and transferred the shares to the...

Richard S

No items