PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrill Edge and Robinhood as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrill Edge
Robinhood

Merrill Edge and Robinhood Overview

Total reviews 31 1688
Company responses 0 0
Issues resolved 1 1

Merrill Edge and Robinhood Consumer Ratings

Rank
363 out of 1882 in Financial Services category
235 out of 1882 in Financial Services category
Customer service
273 in category
268 in category
Reliability
246 in category
138 in category
Website
232 in category
212 in category
Value for money
241 in category
99 in category

Merrill Edge and Robinhood Rating Details

Customer service
1.2 (19 reviews)
1.2 (509 reviews)
Reviewer's quote

Called customer service, no one answered after 20-30min. Went to BOA today to ask for clarification, account manager as very professional, called the account for us. Found out the fund will be hold for 2 weeks till we can use it? Due to size of the fund which is 30k? And there is nothing we can do...

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...There is no - zero - nada any real time customer service help to resolve. A week later and I still cannot get the need help to access my account. The market is down, I lost opportunity to buy sell...

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Reliability
1.1 (19 reviews)
1.6 (448 reviews)
Reviewer's quote

Meryll Edge has an absurd rule that you need to be a permanent resident to open an account. If you are an H1-B like me you can still open an account as long as you promise to maintain $250,000. Are you *** kidding me?! I have never heard of anything like this. Its not like I am applying for a loan...

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The code for changing the phone does not come to the email.(yahoo.com) The support team doesn't help.

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Website
1.8 (18 reviews)
1.9 (427 reviews)
Reviewer's quote

bunch of old studs hav no idea how site works called 5 times all times they can t understand or speak clearly or understand how to navigate their own website how it works for all trading orders/types..

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This phone number is a joke -it says use the website, which they DO NOT reply and they have basically just confiscated my paycheck and if Im on unemployment, so obviously I am in dire need of it to feed my 3 children urgently. They have also changed the amount on how much they owe me on stocks....

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Value for money
1.2 (18 reviews)
2.1 (408 reviews)
Reviewer's quote

they just looking to make money for them when all the company loss thier business. and president of america told everyone to help each other, i have 2 other accounts ameritrade and charles swab they didn't seel a single stock of mine. doing such a bd issue at this time i like ti file a case against...

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They cancel my account without me emptying it out to get my money back on top of that they start a transfer to wake up the next morning 1000 gets taken out of my bank account i didn't get a fair chance cancel the transfer because it never pop up to my phone until the next morning i even deactivate...

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Merrill Edge and Robinhood Pros and Cons

Pros
  • Website when you can access it
  • Seem better than they are
  • Ira account is easy to open
  • Easy to use
  • Free
  • Easy to trade
Cons
  • Vague and unclear so they can change things later
  • Untrustworthy
  • Worst company
  • Customer service
  • No customer service
  • No personal customer service

Merrill Edge and Robinhood Most Positive Reviews

Top rated reviews
No votes
5

I transferred money in Robinhood but it won't get in.i call robinhood to cancel it

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No votes
5

A put my money and stock I bought 3 day ago now I dont know what going with my 525 or my stock 700shares Acb that I...

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Merrill Edge and Robinhood Most Critical Reviews

Lowest rated reviews
1

When I began the process of deciding which online brokerage firm to open an account with, I was very optimistic that Mer...

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1

SINCE JUNE 5, 2019, I HAV BEEN TRYING T REFUND MY CAH OF 1118.66 WHICH I S AVAILABLE TO ME, THEY ARE GIVNG ME THE...

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1

I have three accounts with Merrill Lynch and I signed up using their website to receive my dividends in shares instead...

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1

since an upgrade, the quotes are all incorrect. The option quotes are wrong and the moment I buy them it severely shows...

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Merrill Edge and Robinhood Latest Reviews

Recent published reviews
1

Meryll Edge has an absurd rule that you need to be a permanent resident to open an account. If you are an H1-B like me y...

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1

The code for changing the phone does not come to the email.(yahoo.com) The support team doesn't help.

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1

bunch of old studs hav no idea how site works called 5 times all times they can t understand or speak clearly or...

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No votes

I need to talk to a human asap

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Merrill Edge and Robinhood Products and Services

Most reviewed product and services
  • Merrill Edge Account (9 reviews)
  • Merrill Edge Customer Care (7 reviews)
  • Merrill Edge Money Transfer (1 review)
  • Robinhood Account (196 reviews)
  • Robinhood Money Transfer (112 reviews)
  • Robinhood Investment Service (82 reviews)