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Woodforest National Bank
Merrick Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Woodforest National Bank

Woodforest National Bank

Has verified representatives
2.8
  • 5 ISSUES RESOLVED
  • 239 COMPANY RESPONSES
  • 346 TOTAL REVIEWS
Rank
15 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    881
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    02:48
  • ISSUES RESOLVED
    11%
Top Products and Services
1.8
60 reviews
1.9
44 reviews
1.5
22 reviews
Merrick Bank

Merrick Bank

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 267 TOTAL REVIEWS
Rank
66 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    297
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    41%
Top Products and Services
1.5
119 reviews
1.5
28 reviews
1.4
23 reviews

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Anonymous
#1336841

Woodforest has worked with me and my wife when we hit a rough patch. We had some fees for overdrawing our accounts on more than one occasion.

We simply took a credit test and they credited our accounts with those fees. By doing so, our accounts were in better shape and we came through the rough patch without a bad credit report. We have been very loyal customers since then.

Their staff is excellent and has lower turnover than a lot of other banks. And on top of it all, they are located inside Walmart.

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