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Merrick Bank

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
Rank
54 out of 995
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    225
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    40%
Top Products and Services
1.6
113 reviews
1.5
26 reviews
1.4
23 reviews

Woodforest National Bank

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2.7
?

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  • 5 ISSUES RESOLVED
  • 190 COMPANY RESPONSES
  • 289 TOTAL REVIEWS
Rank
14 out of 995
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    526
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    02:48
  • ISSUES RESOLVED
    12%
Top Products and Services
1.8
58 reviews
1.7
36 reviews
1.7
17 reviews

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Anonymous
Lynchburg, Virginia, United States #1336841

Woodforest has worked with me and my wife when we hit a rough patch. We had some fees for overdrawing our accounts on more than one occasion.

We simply took a credit test and they credited our accounts with those fees. By doing so, our accounts were in better shape and we came through the rough patch without a bad credit report. We have been very loyal customers since then.

Their staff is excellent and has lower turnover than a lot of other banks. And on top of it all, they are located inside Walmart.

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