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Merrick Bank

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 237 TOTAL REVIEWS
Rank
51 out of 608
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    205
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    03:37
  • ISSUES RESOLVED
    39%
Top Products and Services
1.6
101 reviews
1.6
23 reviews
1.4
21 reviews

Woodforest National Bank

2.0
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 261 TOTAL REVIEWS
Rank
27 out of 608
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    358
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    11%
Top Products and Services
1.8
54 reviews
1.7
34 reviews
1.3
15 reviews

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Anonymous
Lynchburg, Virginia, United States #1336841

Woodforest has worked with me and my wife when we hit a rough patch. We had some fees for overdrawing our accounts on more than one occasion.

We simply took a credit test and they credited our accounts with those fees. By doing so, our accounts were in better shape and we came through the rough patch without a bad credit report. We have been very loyal customers since then.

Their staff is excellent and has lower turnover than a lot of other banks. And on top of it all, they are located inside Walmart.

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