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  • 0 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $17.9K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Staff
Reliability
  • Ending account 2
  • Customer service 1
  • Credit increase after 7 payments 1

Customers don't like

  • Customer service attutudes5
  • Unwilling to work with customers3
  • Illeagal credit practices3
  • I am dissapointed and highly suspicious3
  • Bad payment application3
Delete
  • 3 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $26.1K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Staff
Reliability
  • Hours of operation 4
  • Online banking 2
  • Extended hours 2
  • Easy sign up 2
  • Unsecured line of credit 1

Customers don't like

  • Unexpected charges1
  • None of it1
  • Managment1
  • Manager seemed to have put his fingers in others accounts1
  • Lack of consideration or sympathy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Lynchburg, Virginia, United States #1336841

Woodforest has worked with me and my wife when we hit a rough patch.We had some fees for overdrawing our accounts on more than one occasion.

We simply took a credit test and they credited our accounts with those fees. By doing so, our accounts were in better shape and we came through the rough patch without a bad credit report. We have been very loyal customers since then.

Their staff is excellent and has lower turnover than a lot of other banks.And on top of it all, they are located inside Walmart.