PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrick Bank and Woodforest National Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrick Bank
Woodforest National Bank

Merrick Bank and Woodforest National Bank Overview

Total reviews
268
356
Company responses
0
245
Issues resolved
0
5

Woodforest National Bank was first mentioned on PissedConsumer on Oct 27, 2008 and since then this brand received 356 reviews. It is 88 reviews more than Merrick Bank received since Dec 5, 2007.

Merrick Bank and Woodforest National Bank Consumer Ratings

Rank
67 out of 1027 in Banks category
15 out of 1027 in Banks category
Customer service
53 in category
35 in category
Product or Service Quality
46 in category
22 in category
Website
43 in category
26 in category

According to consumer ratings and reviews, Woodforest National Bank ranks 52 points higher in the Banks category than Merrick Bank. People gave Merrick Bank 1.5 stars for Customer service criterion in Banks category and it is 160 points higher than the worst rated brand in this category. At the same time, Woodforest National Bank was rated 1.8 stars for Customer service criterion in this category and it is 178 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Woodforest National Bank has a higher rating than Merrick Bank. Regarding Website criterion, consumers gave Merrick Bank 2 stars and it is 80% greater than other in category. Woodforest National Bank however was rated 2.4 stars and it is 88% greater than other in category.

Merrick Bank and Woodforest National Bank Rating Details

Customer service
1.5 (123 reviews)
1.8 (160 reviews)
Reviewer's quote

...Called and talked to customer support once. They were helpful and nice. Sure they follow a script..

PissedConsumer1726798

I have been a customer well over ten years and did not even need this account anymore however I have a blind loyalty because when opening this account I was coming out of a low time in life. My history with this bank will show several years in the past of having overdraft charges and my reputation...

Billy J
Product or Service Quality
1.5 (108 reviews)
1.8 (137 reviews)
Reviewer's quote

just told me that i made the charge never mind i got the people promising me a refund on a recording is worthless and basically telling me that they are splitting the money with the merchant and that is that

anthony t

I have been a customer for 8 years. The bank recently had a remodel, added 2 ATM’s and ever since that you can’t get a teller to wait on you without sighing and eye rolling and telling you to use the ATM. I was in the bank today, the bank was open and no one on the floor. I needed to see a teller....

Brenda S
Website
2 (102 reviews)
2.4 (125 reviews)
Reviewer's quote

Made a credit card payment on their own website, on time, got a confirmation code. The next statement showed the payment but charged me for being late. They said the payment didn't post, yet it came out of my account...

PissedConsumer1133370

...On their website they show they have 788 branches around the USA. But then cannot do a wire transfer in 1 or 2 days ? They state on their website they need "7 days to process" ??? Really ? They processed it when they enter the fed-wire form into the Federal Banking Wire System. Oh..

Douglas F

Merrick Bank and Woodforest National Bank Pros and Cons

Pros
  • Credit increase after 7 payments
  • Ending account
  • Excellent customer service
  • Hours of operation
  • Some bank teams are awesome
  • Easy sign up
Cons
  • Unwilling to work with customers
  • Customer service attutudes
  • I am dissapointed and highly suspicious
  • Lack of consideration or sympathy
  • Customer service
  • Managment

Merrick Bank and Woodforest National Bank Most Positive Reviews

Top rated reviews
5

I accepted a preaproved offer,and after 7 payments,they doubled my cli just as they promised!my credit has jumped from...

5

I have enjoyed working for this company and I appreciate having had this wonderful opportunity to work with you all.As I...

Merrick Bank and Woodforest National Bank Most Critical Reviews

Lowest rated reviews
1

Merrick bank sucks. They ripped me off. Hard to set up automatic withdrawal payments so they charge $12.00 every time...

1

the bank does not know the time limits on processing a check. Nor does the bank know the difference and definition of...

Merrick Bank and Woodforest National Bank Latest Reviews

Recent published reviews
3.6

I have a credit card with Merrick Bank. High interest rate. Credit cards paid off. If I use it I pay it off that week....

Read all 268 reviews
1

Do NOT open an account with these people. Just don't!

Read all 356 reviews

Merrick Bank and Woodforest National Bank Products and Services

Most reviewed product and services
  • Merrick Bank Credit Card (121 reviews)
  • Merrick Bank Customer Care (28 reviews)
  • Merrick Bank Account (23 reviews)
  • Woodforest National Bank Account (64 reviews)
  • Woodforest National Bank Customer Care (44 reviews)
  • Woodforest National Bank Checking Account (24 reviews)