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  • 0 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $702 AVERAGE LOSS
1.7
Customer service
Website
Staff
Billing Practices
Reliability
  • Ending account 2
  • Customer service 1
  • Credit increase after 7 payments 1

Customers don't like

  • Customer service attutudes5
  • Unwilling to work with customers3
  • Illeagal credit practices3
  • I am dissapointed and highly suspicious3
  • Customer service attitudes3
Delete
  • 0 ISSUES RESOLVED
  • 281 TOTAL REVIEWS
  • $98.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Billing Practices
Reliability
  • Initial contact 2
  • Reps were polite for the most part 1
  • Local branch staff 1
  • Design of their lobby 1
  • Branch staff in the boynton beach location 1

Customers don't like

  • Awful customer service20
  • Rude abrupt customer service5
  • Lack of communication4
  • Wait time and poor customer service3
  • Overdraft fees3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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