PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrell and Merrellvipen Com as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrell
Merrellvipen Com

Merrell and Merrellvipen Com Overview

Total reviews 91 20
Company responses 0 0
Issues resolved 1 0

Merrell and Merrellvipen Com Consumer Ratings

Rank
588 out of 2133 in Footwear and Clothing category
909 out of 2133 in Footwear and Clothing category
Customer service
405 in category
780 in category
Product or Service Quality
419 in category
763 in category
Value for money
480 in category
779 in category
Exchange, Refund and Cancellation Policy
394 in category
737 in category

Merrell and Merrellvipen Com Rating Details

Customer service
1.3 (36 reviews)
1 (6 reviews)
Reviewer's quote

on october 15th i contacted murrell customer service who informed me shoes were never shipped because they are out of stock. customer service also stated that my credit card was not charged. i am annoyed no one contacted me by phone or email to inform me of the information and shoes were not being...

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I ordered a pair of Merrell shoes. Order was declined, and coincidentally an attempt to charge $1000 to my Visa account. I closed it out, but before it was closed the company used my card to purchase a number of small items from a source in Lexington, KY that is based out of China.

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Product or Service Quality
1.6 (34 reviews)
1 (7 reviews)
Reviewer's quote

...Vasque and Lowa just have better quality control and engineered materials. Picture speaks for themselves. Claim denied by Merrell..

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...Think about buying knock-offs or never getting your product after paying for it..

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Value for money
1.5 (32 reviews)
1 (4 reviews)
Reviewer's quote

But since they didn't have that specific pair available on their website anymore they instead offered me a gift card valued at only a fraction of what I spent on the boots and nowhere near enough to cover a replacement pair. So I had to super glue my nice, new Merrell boots together because I can't...

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...The joke was on me! This is just a bunch of LOSERS stealing people’s money..

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Exchange, Refund and Cancellation Policy
1.2 (32 reviews)
1 (6 reviews)
Reviewer's quote

I received an RMA and mailed them back to Merrell on 4/24/20 requesting an exchange. The new pair did not arrive until 5/11/20 (2 1/2 weeks later) even though my return was received by Merrell on 4/28/20. That pair did not fit well either so I requested and RMA and returned them on 5/12/20 for a...

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Ashamed to say it but I got snagged by these crooks . Ordered 2pair of MOAB Boots .... got nothing but ripped off

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Merrell and Merrellvipen Com Pros and Cons

Pros
  • Looks good and usually comfortable
  • Are comfortable
  • Arch support and quality used to be great and worth the price
  • Unbelievable prices
  • Prices
  • No pros
Cons
  • Poor quality
  • Low quality for high price and lousy return policy
  • Customer service
  • Not a site of merrell usa - a spoofing site
  • Not a legitimate company
  • Has not replied to contact request

Merrell and Merrellvipen Com Most Positive Reviews

Top rated reviews
4.8

She updated my email and that's all that needed done very helpful thank you so much

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No votes
4.7

I take care of my shoes period.Iam not one of those people who drag my feet. Or just throw a pair of nice boots...

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No votes

Merrell and Merrellvipen Com Most Critical Reviews

Lowest rated reviews
1

Went to checkout saw that it had free shipping or overnight shipping for 10 dollars so I choose the overnight. Next day...

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1

I ordered a pair of Merrell MOABs 5/7/2019. My payment was processed that date. A second payment was charged to my...

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1

Wore these 240 dollar work shoes
For 3 weeks the inside back of my heels are worn out the holes that are there now make t...

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1

Ordered a pair of Merrell shoes. Never received them, but credit card was charged $69. Now I have to dispute with my...

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Merrell and Merrellvipen Com Latest Reviews

Recent published reviews
1

ordered a pair of shoes from murrell making a payment with a visa card through paypal. waited about a week and told...

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1

I ordered a pair of Merrell shoes. Order was declined, and coincidentally an attempt to charge $1000 to my Visa...

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2.4

I have bought merell shoes for the past 10 years and Ive loved them because of their toughness but this last pair I...

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1

I found a pair of boots on this site that I liked thinking I was purchasing from Merrell. The joke was on me! This is...

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Merrell and Merrellvipen Com Products and Services

Most reviewed product and services
  • Merrell Shoes (37 reviews)
  • Merrell Boots (20 reviews)
  • Merrell Moab Shoes (6 reviews)