PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merrell and Merrellvipen Com as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merrell
Merrellvipen Com

Merrell and Merrellvipen Com Overview

Total reviews
87
20
Company responses
0
0
Issues resolved
1
0

Merrell and Merrellvipen Com Consumer Ratings

Rank
561 out of 2053 in Footwear and Clothing category
864 out of 2053 in Footwear and Clothing category
Customer service
448 in category
795 in category
Product or Service Quality
447 in category
769 in category
Exchange, Refund and Cancellation Policy
408 in category
739 in category
Value for money
538 in category
777 in category

Merrell and Merrellvipen Com Rating Details

Customer service
1.2 (34 reviews)
1 (6 reviews)
Reviewer's quote

...The customer service agent told me he would email the order processing people to tell them to ship my items. Now, a few days later (granted Saturday and Sunday)..

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I ordered a pair of Merrell shoes. Order was declined, and coincidentally an attempt to charge $1000 to my Visa account. I closed it out, but before it was closed the company used my card to purchase a number of small items from a source in Lexington, KY that is based out of China.

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Product or Service Quality
1.5 (32 reviews)
1 (7 reviews)
Reviewer's quote

...Vasque and Lowa just have better quality control and engineered materials. Picture speaks for themselves. Claim denied by Merrell..

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...IANA ID: 420 Abuse Contact Email:DomainAbuse@service. aliyun. com Abuse Contact Phone: +86...

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Exchange, Refund and Cancellation Policy
1.2 (30 reviews)
1 (6 reviews)
Reviewer's quote

I received an RMA and mailed them back to Merrell on 4/24/20 requesting an exchange. The new pair did not arrive until 5/11/20 (2 1/2 weeks later) even though my return was received by Merrell on 4/28/20. That pair did not fit well either so I requested and RMA and returned them on 5/12/20 for a...

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I found a pair of boots on this site that I liked thinking I was purchasing from Merrell. The joke was on me! This is just a bunch of LOSERS stealing people’s money.

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Value for money
1.4 (30 reviews)
1 (4 reviews)
Reviewer's quote

But since they didn't have that specific pair available on their website anymore they instead offered me a gift card valued at only a fraction of what I spent on the boots and nowhere near enough to cover a replacement pair. So I had to super glue my nice, new Merrell boots together because I can't...

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Ordered a pair of Merrell shoes. Never received them, but credit card was charged $69. Now I have to dispute with my bank for a month. SCAMMERS. How come these sites are not shut down. You can complain on sites such as this, you can contact the FTC, but nothing is ever done about it. USELESS!

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Merrell and Merrellvipen Com Pros and Cons

Pros
  • Looks good and usually comfortable
  • Are comfortable
  • Arch support and quality used to be great and worth the price
  • Unbelievable prices
  • Prices
  • No pros
Cons
  • Poor quality
  • Low quality for high price and lousy return policy
  • Customer service
  • Not a site of merrell usa - a spoofing site
  • Not a legitimate company
  • Has not replied to contact request

Merrell and Merrellvipen Com Most Positive Reviews

Top rated reviews
4.8

She updated my email and that's all that needed done very helpful thank you so much

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No votes
4.7

I take care of my shoes period.Iam not one of those people who drag my feet. Or just throw a pair of nice boots...

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No votes

Merrell and Merrellvipen Com Most Critical Reviews

Lowest rated reviews
1

Went to checkout saw that it had free shipping or overnight shipping for 10 dollars so I choose the overnight. Next day...

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1

I ordered a pair of Merrell MOABs 5/7/2019. My payment was processed that date. A second payment was charged to my...

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1

Wore these 240 dollar work shoes
For 3 weeks the inside back of my heels are worn out the holes that are there now make t...

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1

Ordered a pair of Merrell shoes. Never received them, but credit card was charged $69. Now I have to dispute with my...

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Merrell and Merrellvipen Com Latest Reviews

Recent published reviews
1

The UK Consumer Rights Act 2015 makes it an implied term of the purchase of any goods that, "the goods be as described,...

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1

I ordered a pair of Merrell shoes. Order was declined, and coincidentally an attempt to charge $1000 to my Visa...

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1

I placed an order on June 14, 2020 and I have sent 3 emails requesting the status on my order.....NO REPLY.NOPE

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1

I found a pair of boots on this site that I liked thinking I was purchasing from Merrell. The joke was on me! This is...

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Merrell and Merrellvipen Com Products and Services

Most reviewed product and services
  • Merrell Shoes (35 reviews)
  • Merrell Boots (19 reviews)
  • Merrell Moab Shoes (5 reviews)
  • Merrellvipen Com Customer Care (2 reviews)
  • Merrellvipen Com Website (2 reviews)