PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shea Homes and Meritage Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shea Homes
Meritage Homes

Shea Homes and Meritage Homes Overview

Total reviews 60 108
Company responses 0 0
Issues resolved 2 0

Shea Homes and Meritage Homes Consumer Ratings

Rank
296 out of 1987 in Construction and Repair category
363 out of 1987 in Construction and Repair category
Product or Service Quality
215 in category
280 in category
Customer service
217 in category
260 in category
Price Affordability
296 in category
234 in category
Reliability
214 in category
238 in category

Shea Homes and Meritage Homes Rating Details

Product or Service Quality
1.5 (36 reviews)
1.1 (65 reviews)
Reviewer's quote

Home built against county codes, bad customer service, water intrusion, mold and cheap building materials, home falling apart in less than 2 years, abusive of customers, total scam. Please stay away if you don not want to have a heart attack dealing with these thieves!Go find your home elsewhere!..

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...floor! Septic; multiple replacements on blower, motors, we've been pumped twice, on this system you need three access ports in the ground to be able to service the unit regularly. They actually buried two of them under palm trees. Again, I'm petrified of what's to...

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Customer service
1.4 (36 reviews)
1.1 (75 reviews)
Reviewer's quote

One former super told us specifically that Shea Charlotte has no sense of customer service, lack of quality and care for many of its employees, and we have personally seen the shoddy work in our home and others being built. The salesperson in our community doesn't care about anything but selling...

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It was clear from the beginning that the company is a high volume home builder with little attention to workmanship and no interest in professional customer service. We have had multiple problems with our home since we purchased it including: cheap materials that do not hold up, evidence of poor...

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Price Affordability
1.8 (36 reviews)
2 (56 reviews)
Reviewer's quote

The companies they subtract the work out to are very unprofessional in their workmanship! Quality of the products does not match the price you pay for a house. Finally was able to get one of the Shea brothers to come to our home. We showed him the very poor workmanship in the house, Gil Sheas...

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So, apparently the houses were not selling fast enough so they lowered the prices! That was quite a shock to us as we had paid a pretty high price, we thought, for the house. We are dealing with "warranty" work now. All 3 bathroom needed to be retiled (even now, not the best), and went thru about 6...

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Reliability
1.3 (33 reviews)
1.1 (67 reviews)
Reviewer's quote

Shea Homes, our developer, did not disclose information regarding a lawsuit pending against our HOA and so much more. Shea had a number of their employees on the HOA board of directors - yet they deny "knowing" about the lawsuit. In my opinion this is egregious. It is actually a travesty. Our...

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I have tried to make contact with Meritage Homes about a problem with several duel pane windows and have never received a response.

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Shea Homes and Meritage Homes Pros and Cons

Pros
  • Location
  • Weather
  • People who left because they had integrity
  • Sales person
  • Nice floor plans
  • Nice looking home
Cons
  • Poor customer service
  • No integrity
  • S and followup with residences
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
  • Unresponsive staff

Shea Homes and Meritage Homes Most Positive Reviews

Top rated reviews
3.8

I bought a designer Shea home at trilogy Ocala preserve ... They claim this is resort living. Shea designed everything i...

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3.1

Heat and Air bout working in one bedroom. Told to close some of the others to push air to bedroom. Oven did not work. Ga...

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3.5

Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My...

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No votes

Shea Homes and Meritage Homes Most Critical Reviews

Lowest rated reviews
1

I'd never buy a home from Shea. These people are crooked. Shea's mortgage and Shea Homes conspired to prevent my...

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1

Meritage Homes treats their customers very poorly. Don't even count on getting a different experience with escalating is...

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1

We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a...

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1

I have bought a house from Meritage back in 2013 - Brand New ! they have a horrible customer service !
Refused me the b...

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Shea Homes and Meritage Homes Latest Reviews

Recent published reviews
1.8

Shea Homes, our developer, did not disclose information regarding a lawsuit pending against our HOA and so much more....

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1.1

I have tried to make contact with Meritage Homes about a problem with several duel pane windows and have never received...

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1

Shea continued to sell homes in Trilogy Orlando knowing full well that they and the HOA were in court pending...

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No votes

I am the second owner of this home which was built in 2011 and purchased by me in 2014. I had filled out papers for a la...

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Shea Homes and Meritage Homes Products and Services

Most reviewed product and services
  • Shea Homes House Construction (22 reviews)
  • Shea Homes Home Buying (8 reviews)
  • Meritage Homes House Construction (48 reviews)
  • Meritage Homes Home Buying (10 reviews)
  • Meritage Homes Sales Representative (4 reviews)