PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meritage Homes and Pulte Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meritage Homes
Pulte Homes

Meritage Homes and Pulte Homes Overview

Total reviews 104 434
Company responses 0 1
Issues resolved 0 3

Meritage Homes and Pulte Homes Consumer Ratings

Rank
362 out of 1966 in Construction and Repair category
279 out of 1966 in Construction and Repair category
Customer service
256 in category
209 in category
Reliability
234 in category
186 in category
Product or Service Quality
277 in category
236 in category
Diversity of Products or Services
256 in category
275 in category

Meritage Homes and Pulte Homes Rating Details

Customer service
1.1 (74 reviews)
1.4 (161 reviews)
Reviewer's quote

It was clear from the beginning that the company is a high volume home builder with little attention to workmanship and no interest in professional customer service. We have had multiple problems with our home since we purchased it including: cheap materials that do not hold up, evidence of poor...

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...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

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Reliability
1.1 (65 reviews)
1.5 (146 reviews)
Reviewer's quote

Wow, where to start, so this review is from the longer term owner perspective. After closing on 2014 on our new home we have had problem after problem. We are on a well/septic system which adds to the horrors! Within the first 5 years this has already been replaced: The well, all the well...

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A/C was worked on Eight times, Grout redone, Painting redone, stucco redone, The person that coordinates this work never gives the correct info. She gets the dates and times wrong almost every time. I will never recommend PULTE to nobody ! I have built other new homes and they far exceeded your...

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Product or Service Quality
1.1 (63 reviews)
1.4 (147 reviews)
Reviewer's quote

...Their customer service and ability to investigate the main cause is nonexistent, unethical and unprofessional. I understand new homes having issues, that I can live with. What I can't live with is the builder taking ZERO accountability for their part of the problem...

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They build very low quality homes, it is hard to believe a new house can have so many problems. They said they will fix them after the sell, I should not trust them. one year already, they have not fixed half the problems yet...

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Diversity of Products or Services
1.8 (57 reviews)
1.6 (129 reviews)
Reviewer's quote

I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I was late on closing because some of the items were not completed but, I was promised that they would get fixed and I was in a bind so I went ahead and closed. After moving in I...

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...Then I contacted the warranty services, they declined to send someone to check my windows. They kept sending me emails saying the windows are not sound proof. I understand that the windows aren't 100% soundproof but there got to be some kind of sound barrier there...

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Meritage Homes and Pulte Homes Pros and Cons

Pros
  • Sales person
  • Nice floor plans
  • Nice looking home
  • Floor plan
  • Sales staff
  • Lot
Cons
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
  • Unresponsive staff
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you

Meritage Homes and Pulte Homes Most Positive Reviews

Top rated reviews
3.1

Heat and Air bout working in one bedroom. Told to close some of the others to push air to bedroom. Oven did not work. Ga...

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5

I looking for contact of cleaneng interior and exterior

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No votes
5

All builders are the same there is no good or bad. If you have a budget of 200k and the base price of the model is 200k...

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Meritage Homes and Pulte Homes Most Critical Reviews

Lowest rated reviews
1

Meritage Homes treats their customers very poorly. Don't even count on getting a different experience with escalating is...

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1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

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1

I have bought a house from Meritage back in 2013 - Brand New ! they have a horrible customer service !
Refused me the b...

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1

Pulte has the worst customer service of any company I have ever purchased from, and unfortunately this was the biggest...

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Meritage Homes and Pulte Homes Latest Reviews

Recent published reviews
1

Wow, where to start, so this review is from the longer term owner perspective. After closing on 2014 on our new home we...

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1.4

A/C was worked on Eight times, Grout redone, Painting redone, stucco redone, The person that coordinates this work...

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1.4

I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I...

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No votes

There are things that need to fix on a newly constructed house and I feel Pulte is ignoring or dont want to fix the...

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Meritage Homes and Pulte Homes Products and Services

Most reviewed product and services
  • Meritage Homes House Construction (46 reviews)
  • Meritage Homes Home Buying (10 reviews)
  • Meritage Homes Customer Care (7 reviews)
  • Pulte Homes House Construction (169 reviews)
  • Pulte Homes Customer Care (34 reviews)
  • Pulte Homes House Repair (7 reviews)