PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vetco Clinics and Merial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vetco Clinics
Merial

Vetco Clinics and Merial Overview

Total reviews
174
224
Company responses
0
0
Issues resolved
4
0

Vetco Clinics and Merial Consumer Ratings

Rank
36 out of 372 in Pet Medicine and Veterinary Clinics category
52 out of 372 in Pet Medicine and Veterinary Clinics category
Customer service
39 in category
41 in category
Product or Service Quality
31 in category
39 in category
Price Affordability
25 in category
41 in category
Value for money
20 in category
45 in category

Vetco Clinics and Merial Rating Details

Customer service
1.5 (115 reviews)
1.4 (38 reviews)
Reviewer's quote

...He didn't possess the best customer service skills. I arrived a few minutes after 10:00 and it was after 11:30 when he finally began the checkin process. He handed the iPad to me and when I asked him for help he didn't even bother to respond...

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...There is no customer service contact information to ask for help with the card. I followed a link online and was redirected to a chat - where the person on the other end wanted me to pay $5 (refundable) to continue the chat. I did not...

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Product or Service Quality
1.6 (114 reviews)
1.2 (52 reviews)
Reviewer's quote

...what a *** service..

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... poorly researched that they do not even have a way to reverse it if a dog has a reaction - and that is because according to them, "it is impossible for their product to cause these symptoms. " We are really hoping to wean her off of the seizure meds by the end of the month once the Frontline should be worn off. I really hope she will ...

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Price Affordability
2.7 (113 reviews)
1.8 (37 reviews)
Reviewer's quote

...we decided to get a blood work up though not ordered or prescribed due to the price. they said they would do it in house but call us if they send it out. I guess the in house system is not as sophisticated as the labs they send to...

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I used to like Frontline for my dogs and it worked great, but the last 2 times I used it, it was like pouring water on them. I think it helped the fleas multiply instead of killing them. It is much too expensive to take a chance on it again. Many of my friends have had the same problem and one of...

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Value for money
2.1 (110 reviews)
1 (20 reviews)
Reviewer's quote

...Suppose I didn't have the money to pay. I would have been arrested. So pissed right now :cry:..

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...I would like to be reimbursed for my money and my dogs suffering. I have used frontline for my pets for many years. The current product is not up to the quality we have used in the past...

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Vetco Clinics and Merial Pros and Cons

Pros
  • Low prices
  • Staff of the actual peto
  • Leaving
  • Price
  • Quality
Cons
  • Whole experience
  • Too long of a wait
  • Negligence
  • Bad product frontline plus for dogs and cats
  • Bad product
  • Verry poor customer service

Vetco Clinics and Merial Most Positive Reviews

Top rated reviews
5

Get my yearly vaccines with Vetco and have no problems with their service. My local vet would charge nearly $150...

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5

I take in rescue animals. And always use frontline. I have 7 cats. 3 dogs. It wasnt cheap. I cleaned and vacuum. This t...

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5

I would like to compliment the Vet and staff that we saw at the
clinic today. Even though the wait was longer than before...

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5

I have been using Frontline Plus on my dog since she was 3 months old and switched to Frontline Gold when it came out,...

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Vetco Clinics and Merial Most Critical Reviews

Lowest rated reviews
1

This was an absolute nightmare. The first Saturday I waited for over an hour. The traveling clinic never came that...

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1


WHAT DID YOU DO TO YOUR PRODUCT!!!!!!!!!

I've been using frontline plus for 7 years on all my animals, 2 dogs and 2...

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1

While in Petco I waited an hour and a half to get my dog her new rabies shots. My number was finally called and just bef...

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1

Have been using Frontline Plus for last several months..thinking it was his diet changing his black coat and after...

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Vetco Clinics and Merial Latest Reviews

Recent published reviews
2.2

on may 31 2020 I took my 2 dogs to petco for a veto appointment. to make a long story short the vet was afraid of our...

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1

My dog was given frontline (pit/bulldog mix) and had sores around area and hives all over body, shaking and deathly ill...

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No votes

I'm going out of town and need my dog midnight to be safe and care for. Therefore,I need proof of shots. I bought all...

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1

Frontline Gold has caused my dog to start having seizures!
Carey - 8 years old - mixed breed - 35 lbs
We applied Frontline...

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Vetco Clinics and Merial Products and Services

Most reviewed product and services
  • Vetco Clinics Pet Vaccination (51 reviews)
  • Vetco Clinics Rabies Pet Vaccination (29 reviews)
  • Vetco Clinics Customer Care (28 reviews)
  • Merial Flea Control (81 reviews)
  • Merial Frontline Plus Flea Control (48 reviews)
  • Merial Heartgard Plus Dewormer (7 reviews)