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Delete
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Website
Customer service
Staff
Billing Practices
Reliability
  • Price 1
  • I thought mercury represented value for money 1

Customers don't like

  • Calls straight to voicemails waiting days to receive call back2
  • Want to handle claims quickly with no concern for customers1
  • Talking with customer with bad and loud manner1
  • Incompetent1
  • Entire experience1
Delete
  • 4 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $11K AVERAGE LOSS
1.3
Website
Customer service
Staff
Billing Practices
Reliability
  • One rep did try to help me 6
  • Premiums ok 4
  • Actually they were polite while lying to me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3

Customers don't like

  • Customer service21
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
  • That they lied4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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