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Delete
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Website
Customer service
Staff
Billing Practices
Reliability
  • Price 1
  • I thought mercury represented value for money 1

Customers don't like

  • Calls straight to voicemails waiting days to receive call back2
  • Want to handle claims quickly with no concern for customers1
  • Talking with customer with bad and loud manner1
  • Incompetent1
  • Entire experience1
Delete
  • 1 ISSUES RESOLVED
  • 303 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.3
Website
Customer service
Staff
Billing Practices
Reliability
  • When you call the 800 number 1
  • Prices 1
  • People who answer really do want to help you 1
  • Payment draft 1
  • Other transactions with safeco 1

Customers don't like

  • Customer service10
  • Bad business practices4
  • No customer service3
  • I did not get a full refund3
  • Adjuster not taking calls3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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