Merchants Tire And Auto Service Center vs Pep Boys

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Merchants Tire And Auto Service Center

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $358 AVERAGE LOSS
2.1
Staff
Customer service
Website
Turnaround Time
Discounts and Special Offers
  • That they did not completely ruin my truck 1

Customers don't like

  • Refusal to take blame3
  • Caused other issues3
  • Bad work1
  • Lied about price1
  • Deceit1

Products by Merchants Tire And Auto Service Center

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Staff
Customer service
Website
Turnaround Time
Discounts and Special Offers
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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