PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercedes Benz Financial Services and TEMPOE as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercedes Benz Financial Services
TEMPOE

Mercedes Benz Financial Services and TEMPOE Overview

Total reviews
30
4
Company responses
0
0
Issues resolved
0
1

Mercedes Benz Financial Services and TEMPOE Consumer Ratings

Rank
152 out of 1862 in Financial Services category
234 out of 1862 in Financial Services category
Value for money
132 in category
440 in category
Product or Service Quality
102 in category
484 in category
Website
155 in category
277 in category
Diversity of Products or Services
129 in category
503 in category

Mercedes Benz Financial Services and TEMPOE Rating Details

Value for money
1.8 (14 reviews)
1 (1 review)
Reviewer's quote

...They essentially said I am stuck unless I want to throw away a bunch of money or hurt my credit by doing a voluntary surrender. They say they are all about customer loyalty but that is a lie. I am sure I would get better customer service from Kia...

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I would honestly be understating the severity of their ability.I called to pay off the account. That they are charging me literally a payment every day for on MY credit card. I just want it done.Because the account is in my wife's name, they would not give me any information. I dont NEED any...

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Product or Service Quality
2.2 (13 reviews)
1 (1 review)
Reviewer's quote

MBFS customer service has bottomed out. They treat everyone as if they are delinquent. Reps are unprofessional, untrained and beyond rude...

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No items

Website
2.1 (13 reviews)
1.5 (2 reviews)
Reviewer's quote

I m very disappointed by MBFS. My English limited and not enough bad words for this situation.Sorry I continue in Russian. У меня Mercedes gla 250 , лизинг от MBFS . Я хотел взять в лизинг более дорогую и большую модель GLE.Я нашёл желающего переоформить мой лизинг на GLA 250 через Swapalease.И тут...

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Why am I still being billed when my bill should be paid off already?

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Diversity of Products or Services
2.3 (12 reviews)
1 (1 review)
Reviewer's quote

Zero Consumer /customer protection rules but everything is favoring the Mercedes Financial services at a large level. Their Customer care is trained to protect the Mercedes Finance so they fail at Consumer/ customer protection at a fairly large level. So for god sake never Mercedes car /go their...

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No items

Mercedes Benz Financial Services and TEMPOE Pros and Cons

Pros
No votes
  • Easy approval
Cons
  • Service
  • Lst month dealer warranty lease ended charged 350 key
  • Fees
  • Unfair billing practices
  • Pitiful service
  • Expensive

Mercedes Benz Financial Services and TEMPOE Most Positive Reviews

Top rated reviews
5

DEMAND all phone recordings if you have experienced ANY problems with MB CREDIT. Today I had an experience that was bey...

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No votes
5

Changed address. Never received paperwork as address information in system was incorrect.

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No votes

Mercedes Benz Financial Services and TEMPOE Most Critical Reviews

Lowest rated reviews
1

April 2016 my lease was transferred to a 3rd party. An overpayment occurred because MBFS debited my account and I fedex...

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1

Yes I'm pissed, the purchase I made was 1,300 give or take a few, and ive paid over 1,600, I can care less about a...

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1

By far THE WORSE financial institution in the car business!!!
Do not finance or lease your car through Mercedes Benz f...

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1.1

I would honestly be understating the severity of their ability.
I called to pay off the account. That they are charging m...

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Mercedes Benz Financial Services and TEMPOE Latest Reviews

Recent published reviews
1

I leased a 2018 GLC300 in Sept 2018. Recently my husband and I took custody of our newborn granddaughter because the...

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No votes

Canceled order with Sears Outlet for LG washer and waiting for refund of $50 down payment from you all.

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1

MBFS customer service has bottomed out. They treat everyone as if they are delinquent. Reps are unprofessional,...

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2

Why am I still being billed when my bill should be paid off already?

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Mercedes Benz Financial Services and TEMPOE Products and Services

Most reviewed product and services
  • Mercedes Benz Financial Services Customer Care (5 reviews)
  • Mercedes Benz Financial Services Auto Leasing (3 reviews)
  • Mercedes Benz Financial Services Account (3 reviews)
  • Tempoe Jewelry Leasing (1 review)