PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tradesy and Mercari as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tradesy
Mercari

Tradesy and Mercari Overview

Total reviews 1057 1829
Company responses 0 0
Issues resolved 7 15

Tradesy and Mercari Consumer Ratings

Rank
465 out of 2129 in Footwear and Clothing category
78 out of 323 in Auctions and Marketplaces category
Customer service
No votes
83 in category
Website
No votes
87 in category
Exchange, Refund and Cancellation Policy
No votes
61 in category
Product or Service Quality
No votes
59 in category

Tradesy and Mercari Rating Details

Customer service
No votes
1.3 (766 reviews)
Reviewer's quote

...No one has reached out to me from the Tradesy company! Im very disappointed with the Lack of Customer Service and cooperation concerning this process!..

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Its the worlds worst customer service they do not help you whatsoever..

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Website
No votes
2 (707 reviews)
Reviewer's quote

At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

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...It does say on your website We cant protect returning items on your own. If you do so, the transaction may be completed regardless so the sellers funds can be released. If your return is approved and you need help with the label, reach out to us...

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Exchange, Refund and Cancellation Policy
No votes
1.5 (688 reviews)
Reviewer's quote

...Refund should be coming soon..

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The seller I bought a 128gb flash drive is a fake and is taking advantage of your stupid policy that favors the fraudsters that are destroying the good mercari name this is why I came to mercari because ebay is horrible for buying memory and Amazon is bad too refund my money and hurry up while your...

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Product or Service Quality
No votes
1.8 (689 reviews)
Reviewer's quote

I needed assistance to update a listing and the customer service representative got back to me right away..

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I hate to throw another company out of the bus but macari has an f as a grade for customer service you have to find their customer service phone number almost by hiring a private detective and when you do call there's no one there there's no one there and they make millions if they're taking 10% of...

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Tradesy and Mercari Pros and Cons

Pros
  • Designer items for sale
  • Ease of selling
  • Design of the site
  • At first i thought this was a great place to shop
  • I liked the ease of buying and selling
  • How easy it was to list items for sale
Cons
  • Customer service
  • Policies and procedures
  • Lack of customer service
  • Customer service
  • No customer service
  • Cant contact mercari

Tradesy and Mercari Most Positive Reviews

Top rated reviews
5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

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5

I want my refund back ftom a pink camera i canceled...and tje kate spafe crossbofy i purchased...i can"t ser my...

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5

I have been reading the complaints regarding Tradesy, as well as complaints from buyers and sellers buying and selling r...

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5

Hi I'm new to mercari just notice I had a coupon to used yesterday and today is gone did i do something or what...

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Tradesy and Mercari Most Critical Reviews

Lowest rated reviews
1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

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1

I am absolutely livid!! I paid for a dress and shipping off of mercari. The dress was advertised as MIDI calf! Anyone(ev...

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1

I ordered a LV for over $1300.00. Upon receiving the bag I knew instantly it was a fake. I sent it back and was assured...

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1

Don't EVER buy products from the online garage sale called Mercari and that's what it is. Buyers Beware, sellers on...

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Tradesy and Mercari Latest Reviews

Recent published reviews
1

I am trying to return a pair of boots before the return deadline. I cannot get in touch with anyone. Supposedly I have...

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1.4

I can't believe how disappointed I am in using this application I have sent the item and I have not received payment...

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No votes

Saturday, 9/26/2020
I just order some items on the website around 10:45am EST.
However, I realized after clicking on the s...

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3.4

I hate to throw another company out of the bus but macari has an f as a grade for customer service you have to find...

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Tradesy and Mercari Products and Services

Most reviewed product and services
  • Tradesy Marketplace (80 reviews)
  • Tradesy Shipping Service (41 reviews)
  • Tradesy Seller Program (33 reviews)
  • Mercari Marketplace (151 reviews)
  • Mercari Profile (67 reviews)
  • Mercari Shipping Service (54 reviews)