PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercari and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercari
Poshmark

Mercari and Poshmark Overview

Total reviews
1682
1548
Company responses
0
0
Issues resolved
12
24

Mercari and Poshmark Consumer Ratings

Rank
75 out of 313 in Auctions and Marketplaces category
98 out of 313 in Auctions and Marketplaces category
Customer service
No votes
90 in category
Website
No votes
79 in category
Exchange, Refund and Cancellation Policy
No votes
72 in category
Product or Service Quality
No votes
72 in category

Mercari and Poshmark Rating Details

Customer service
No votes
1.3 (768 reviews)
Reviewer's quote

Terrible customer service. Some of the items are not as described. Scam..

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...Poor customer service. Do not buy anything from Chicnation. The shipping takes forever and the seller has poor communication and customer support..

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Website
No votes
2 (658 reviews)
Reviewer's quote

...The website has a lot of information about returns and what to do...

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...The item on poshmarks website shows as "pending shipment scan" but USPS. com states item was delivered. I have messaged these people over and over without result, sent copies of the tracking info and usps tracking info without result...

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Exchange, Refund and Cancellation Policy
No votes
1.4 (681 reviews)
Reviewer's quote

...in touch with them to find out how do I send the shoe back and for them to send me the correct size, she tells me that I cannot send the shoe back or get a refund due to their policy. $60 came out off my account to buy the shoes, I wasn't asking for a refund I just wanted to send the smaller size back and for them to send me...

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...I have not received my item or my refund as of yet. I have contacted the seller multiple times about this issue, and she seem very uninterested about my situation. I have contacted Poshmark many time via email about this issue and they seem not to care...

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Product or Service Quality
No votes
1.7 (637 reviews)
Reviewer's quote

...Best, Mitch Team Mercari This email is a service from Mercari. Delivered by Zendesk | Privacy Policy [DOW0K0-43K0] josh webb Sat, Jul 25, 12:13 PM (5 days ago) to Mercari So its fine for sellers to cancel when they chose..

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My buyers from Posh came to my rescue and also reached out to P M re their lack of experience and business ethics! Heres what ive learned if you have the product, love selling, and your customers love you and your service . they will find you anywhere and youll be successful on any platform! Never...

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Mercari and Poshmark Pros and Cons

Pros
  • At first i thought this was a great place to shop
  • How easy it was to list items for sale
  • Easy to order
  • Deals on poshmark
  • Concept
  • Variety
Cons
  • Customer service
  • No customer service
  • Cant contact mercari
  • Customer service
  • No customer service
  • Scamming

Mercari and Poshmark Most Positive Reviews

Top rated reviews
5

I want my refund back ftom a pink camera i canceled...and tje kate spafe crossbofy i purchased...i can"t ser my...

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5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

Hi I'm new to mercari just notice I had a coupon to used yesterday and today is gone did i do something or what...

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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Mercari and Poshmark Most Critical Reviews

Lowest rated reviews
1

I am absolutely livid!! I paid for a dress and shipping off of mercari. The dress was advertised as MIDI calf! Anyone(ev...

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1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

Don't EVER buy products from the online garage sale called Mercari and that's what it is. Buyers Beware, sellers on...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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Mercari and Poshmark Latest Reviews

Recent published reviews
No votes

I received damaged item. I tokk pic and i dint know how to upload pics to site

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No votes

Im trying to set up my account/buy items and I am told that my address doesnt exist. I get my mail and packages at my...

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4

Its just an answering machine. You can't send a message thru their contact us page. I have been able to send an email...

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No votes

I have tried to call you, but I received a pr. of xhilaration pants don't fit me at all and I want a refund or to send...

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Mercari and Poshmark Products and Services

Most reviewed product and services
  • Mercari Customer Care (185 reviews)
  • Mercari Marketplace (147 reviews)
  • Mercari Account (63 reviews)
  • Poshmark Customer Care (244 reviews)
  • Poshmark Marketplace (161 reviews)
  • Poshmark Shipping Service (121 reviews)