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Mercari

Auctions and Marketplaces
  • 2 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Merchandise 2
  • Variety of products and communication with individual sellers 1
  • Smooth transference of funds into my bank account 1
  • Simplicity of the app 1
  • Seller discounted prices 1

Customers don't like

  • Scammed me out of my money3
  • Customer support run by apes3
  • Replicas galore2
  • Plated filled junk listed as 14k 18k platinum2
  • No refund2
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Poshmark

Auctions and Marketplaces
  • 14 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Diversity of products 6
  • Concept 6
  • How easy it was to shop 5
  • How easy it was to sell 5
  • Deals on poshmark 5

Customers don't like

  • Customer service24
  • Unable to contact customer service5
  • Scamming5
  • Customer service suppose investigation5
  • Unresponsive admin4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Vero Beach, Florida, United States #1345542

There is no comparison!! Mercari is a joke compared to Poshmark.

Mercari is so paranoid about you contacting any other seller that they will suspend you at the drop of a hat. Their customer service is nonexistent.

No phone number to reach them at all. As I said, there really isn't any comparison.