PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mens Wearhouse and Paul Fredrick as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mens Wearhouse
Paul Fredrick

Mens Wearhouse and Paul Fredrick Overview

Total reviews
151
29
Company responses
0
0
Issues resolved
0
0

Mens Wearhouse was first mentioned on PissedConsumer on Apr 17, 2010 and since then this brand received 151 reviews. It is 122 reviews more than Paul Fredrick received since Dec 23, 2014.

Mens Wearhouse and Paul Fredrick Consumer Ratings

Rank
390 out of 2463 in Footwear and Clothing category
404 out of 2463 in Footwear and Clothing category
Customer service
242 in category
890 in category
Exchange, Refund and Cancellation Policy
200 in category
300 in category
Product or Service Quality
188 in category
199 in category

According to consumer ratings and reviews, Mens Wearhouse ranks 14 points higher in the Footwear and Clothing category than Paul Fredrick. People gave Mens Wearhouse 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 667 points higher than the worst rated brand in this category. At the same time, Paul Fredrick was rated 1 stars for Customer service criterion in this category and it is 19 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Mens Wearhouse has a higher rating than Paul Fredrick. Regarding Product or Service Quality criterion, consumers gave Mens Wearhouse 2.2 stars and it is 79% greater than other in category. Paul Fredrick however was rated 2.1 stars and it is 78% greater than other in category.

Mens Wearhouse and Paul Fredrick Rating Details

Customer service
1.5 (44 reviews)
1 (14 reviews)
Reviewer's quote

...Well Gary needs to learn to give me the god damn customer service number when I first *** ask but he was refusing. He wasn’t cooperating..

Jonathan

...Customer service is a joke. When you call, all you get is a bunch of excuses and never a straight answer. This company could truly care less about their customer..

scott p
Exchange, Refund and Cancellation Policy
1.7 (37 reviews)
1.4 (11 reviews)
Reviewer's quote

all groomsmen and Groom and FOG ordered the same suit and it was in the computer that it should be navy. My son picked up his suit and never checked the bag. Went to the wedding on 10-19 and discovered the suit was the wrong color 2 hours before the wedding. My daughter (the bride) and I were...

kathryn H

Tried to introduce my newly graduated son to nice clothes as he heads off to start his professional career so I ordered him 3 Paul Fredericks dress shirts. They cancelled my order and told me I used their intro deal before. All true, but I would have happily figured out a way for Jr to pay if they...

Tyliyah
Product or Service Quality
2.2 (36 reviews)
2.1 (9 reviews)
Reviewer's quote

I went to pick up a Tux at 615 Baltimore Pike in Bel Air Md 21014. A female employee clearly does not like her job her attitude stinks no customer skills at all. She has long hair female late 30s. It was like pulling teeth to get her to talk to answer your question.

PissedConsumer1696699

...Lately, the quality of the shirts has become terrible. I bought a gray shirt and the color has washed out of the shirt as well as the stripes have unwanted spaces. Tiny holes are appearing in two of the shirts after only four washes...

William B

Mens Wearhouse and Paul Fredrick Pros and Cons

Pros
  • Outstanding customer service
  • Selection
  • Non
  • Appearance of products on website
  • Nice clothes
  • Monogram on the sleeve
Cons
  • Service
  • Customer service
  • Untrained
  • You failed to deliver what was promised
  • Quality of shirt
  • Lost shipping charges

Mens Wearhouse and Paul Fredrick Most Positive Reviews

Top rated reviews
5

It was a great experience. I was helped immediately. Main focus was with me through my time in men's warehouse....

4

I am upset with your service. I ordered two
suits on 1/14/15 the order number is 3076194. I used an on
line coupon that...

Mens Wearhouse and Paul Fredrick Most Critical Reviews

Lowest rated reviews
1

I am the Mother if the groom ... while waiting for my son's fitting, I was shocked as store associates talked a young...

1

i always get a catalog from those bastards at Paul Fredrick and always throw it out, this Chirtmas, it said, buy one get...

Mens Wearhouse and Paul Fredrick Latest Reviews

Recent published reviews
1.4

Each time my new husband went in to try getting a tux for our wedding(THE BIGGEST DAY OF OUR LIVES) they were rude and d...

Read all 151 reviews
2

I’ve placed a total of seven orders with them. Every order had a delay, from the company being behind with simple altera...

Read all 29 reviews

Mens Wearhouse and Paul Fredrick Products and Services

Most reviewed product and services
  • Mens Wearhouse Customer Care (16 reviews)
  • Mens Wearhouse Tuxedo Rental (10 reviews)
  • Mens Wearhouse Suit Alteration Service (6 reviews)
  • Paul Fredrick Shirt (8 reviews)
  • Paul Fredrick Customer Care (4 reviews)
  • Paul Fredrick Pants (1 review)