PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mens Wearhouse and Paul Fredrick as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mens Wearhouse
Paul Fredrick

Mens Wearhouse and Paul Fredrick Overview

Total reviews 200 32
Company responses 0 0
Issues resolved 0 0

Mens Wearhouse and Paul Fredrick Consumer Ratings

Rank
413 out of 2297 in Footwear and Clothing category
660 out of 2297 in Footwear and Clothing category
Customer service
267 in category
600 in category
Price Affordability
514 in category
516 in category
Product or Service Quality
283 in category
357 in category
Exchange, Refund and Cancellation Policy
224 in category
415 in category

Mens Wearhouse and Paul Fredrick Rating Details

Customer service
1.7 (72 reviews)
1.1 (16 reviews)
Reviewer's quote

...I am very disappointed with Men's Wearhouse and will not recommend them to anyone!! Have been on the phone for 20 + minutes attempting to talk to Mens Wearhouse customer service to contact Regional Manager Jeff Morley to help expedite these tux's as Andrew would not help in anyway..

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I purchase to shirts from this company return them and the keep half of my money Call customer service they are rude they don't want to help you..

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Price Affordability
2.3 (57 reviews)
2.3 (10 reviews)
Reviewer's quote

...Can you please inform me of the correct price? Thank you, Dr. J. Andrew Menger..

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...These shirts are not inexpensive and I think something should have been done to replace them - even if it would have been a discounted price. I will never shop here again and I will be telling everyone about this. I have never seen such bad service from a company..

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Product or Service Quality
2.1 (57 reviews)
2 (10 reviews)
Reviewer's quote

...The problem is poorly knitted and sewn clothes without quality control. Telling me to come in to get another pair is not a solution. They need to clean up their act, or they must close...

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...Lately, its seems something is wrong with the quality of product, shipping and service. Long story short; ordered pair of shoes. Received order; incorrect shoes but making it worse, the shoes were USED!...

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Exchange, Refund and Cancellation Policy
2 (56 reviews)
1.4 (12 reviews)
Reviewer's quote

...Super helpful and strict adherence to masks policy - much appreciated!..

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...Today 1/31/17 I called to check on the progress and was told I would be getting a refund as the shirt was know longer in stock. As for an explanation I was told I should order sooner and not wait until the end of the season. I will take there advice, as it must have been my fault...

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Mens Wearhouse and Paul Fredrick Pros and Cons

Pros
  • Good selection
  • Selection
  • Outstanding customer service
  • Appearance of products on website
  • Nice clothes
  • Monogram on the sleeve
Cons
  • Customer service
  • Service
  • Bad experience
  • You failed to deliver what was promised
  • Quality of shirt
  • Lost shipping charges

Mens Wearhouse and Paul Fredrick Most Positive Reviews

Top rated reviews
5

It was a great experience. I was helped immediately. Main focus was with me through my time in men's warehouse....

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4

I am upset with your service. I ordered two
suits on 1/14/15 the order number is 307****. I used an on
line coupon that g...

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5

My husband and I had a wonderful experience today while shopping at the Mens Wearhouse in Novato, CA! Jean Jordan was...

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3.1

I have been ordering shirts from Paul Fredrick for more than twenty years. Lately, the quality of the shirts has become...

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Mens Wearhouse and Paul Fredrick Most Critical Reviews

Lowest rated reviews
1

I am the Mother if the groom ... while waiting for my son's fitting, I was shocked as store associates talked a young...

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1

i always get a catalog from those bastards at Paul Fredrick and always throw it out, this Chirtmas, it said, buy one get...

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1

I just called and spoke to the manager -- His comments were... "The groom knew his options... Wear something too small (...

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1

I have purchased several shirts throughout my lifetime from Paul Frederick who aggressively advertises the in Delta and...

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Mens Wearhouse and Paul Fredrick Latest Reviews

Recent published reviews
1

Well It took me 2 times to get measured for the right fit
Was going to get a e-mail when ready for pick up
5:37pm No e -ma...

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1

I purchase to shirts from this company return them and the keep half of my money Call customer service they are rude...

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No votes

My son went to the Cherry Creek Men's Wearhouse to purchase a suit to wear to senior prom and graduation. During this...

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No votes

I orders several shirts from this company and selected "NEXT-Day Air" as my shipping method... Three days later still do...

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