Menards vs Walmart: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Menards

2.4

Walmart

2.2

Menards

Walmart

Menards and Walmart Overview

Total reviews

2268

8312

Company responses

Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8312 reviews. It is 6044 reviews more than Menards received since Aug 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Menards customer support team and Walmart customer service.

Menards and Walmart Consumer Ratings

Rank

35 out of 614 in Supermarkets and Malls category

53 out of 614 in Supermarkets and Malls category

Customer service

40 in category

56 in category

Staff

29 in category

49 in category

Website

34 in category

45 in category

According to consumer ratings and reviews, Menards ranks 18 points higher in the Supermarkets and Malls category than Walmart. People gave Menards 1.8 stars for Customer service criterion in Supermarkets and Malls category and it is 69 points higher than the worst rated brand in this category. At the same time, Walmart was rated 1.6 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Menards has a higher rating than Walmart. Regarding Website criterion, consumers gave Menards 2.6 stars and it is 69% greater than other in category. Walmart however was rated 2.4 stars and it is 59% greater than other in category.

Menards and Walmart Rating Details

Customer service

1.8 (594 reviews)

1.6 (2610 reviews)

Reviewer's quote

... was to take everything down on his own and he gets injured Can you imagine the HUGE lawsuit we would be filing against Menard for such an extreme low customer service/satisfaction If something so necessary like the escalator is broken service should be called in immediately to try and repair plus have signs blocking so no one goes down thru there But of course there was nothing blocking which is an OSHA violation....

Gladys G

...I want to continue to be a loyal customer but I do believe I am owed compensation for this product. It was gain flings sunrise laundry detergent pacs 96 count $21. 44 before tax I live in California but I understand that you don't control that so I am not looking for reimbursement for that...

Addisynn

Staff

2.2 (522 reviews)

1.8 (2211 reviews)

Reviewer's quote

...Staff of Menards hardware, hardware@menard-inc. com attn, Hardware Associate Buyer, Menard, Inc. as well as Menards “guest services” guest@menard-inc...

David P

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana

Website

2.6 (503 reviews)

2.4 (2337 reviews)

Reviewer's quote

...I think the customer service # listed on menards website is for their menards card. So sent an email..

PissedConsumer1655060

website are bad, bad attitude by employees..

PissedConsumer1701226

Menards and Walmart Pros and Cons

Pros

Prices
Generally favorable shopping
Selection

Prices
Location
Convenience

Cons

Poor customer service
Response of local management
Rude manager

Customer service
Service
Management

Menards and Walmart Most Positive Reviews

Top rated reviews

We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. ...

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Menards and Walmart Most Critical Reviews

Lowest rated reviews

Ordered and paid for tile for bathroom renovation on Aug 16 with estimated Sept 1 delivery date. Received email on Aug...

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Menards and Walmart Latest Reviews

Recent published reviews

1.2

They no longer allow people to check out by their parked car near the return area. Instead, you must travel through...

Read all 2268 reviews

4.6

I have been a customer of the wal mart superstore on main st in wakeforest NCsince the day it opened 16 or 17 years...

Read all 8312 reviews

Menards and Walmart Products and Services

Most reviewed product and services

Menards Rebate (290 reviews)
Menards Customer Care (220 reviews)
Menards Manager (164 reviews)

Walmart Customer Care (717 reviews)
Walmart Manager (540 reviews)
Walmart Cashier (427 reviews)

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