PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Weber and Members Mark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Weber
Members Mark

Weber and Members Mark Overview

Total reviews 26 223
Company responses 0 0
Issues resolved 1 2

Weber and Members Mark Consumer Ratings

Rank
234 out of 1853 in Appliances and Electronics category
12 out of 189 in Household Essentials category
Customer service
319 in category
9 in category
Product or Service Quality
115 in category
20 in category
Price Affordability
198 in category
9 in category
Value for money
150 in category
16 in category

Weber and Members Mark Rating Details

Customer service
1.3 (16 reviews)
2.8 (58 reviews)
Reviewer's quote

...Some companies have poor customer service but Weber has zero customer service with a rating of 2. 9 out of a possible 5..

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...We contacted the store and the customer service associate graciously offered to return our money. We were glad that we were able to obtain our refund. However, we won't be purchasing this brand of fish any more...

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Product or Service Quality
2.3 (14 reviews)
2.4 (72 reviews)
Reviewer's quote

Not happy with a customer service. Call today for parts for one grill I made out OK I told him about a problem I have with another grill that I got for Christmas told me I have to find a serial number or model number on it told him I couldnt find the model number on it or serial number on it told...

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This is the worst product I have ever purchased. It looked like cat food. It had large chunks of skin, grizzle and fat in it...

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Price Affordability
2.8 (12 reviews)
3.6 (60 reviews)
Reviewer's quote

On 4/24/20 I submitted an order, #7080****, for a grill cover and two non-locking casters, the price being $112. 14. Apparently this order was delivered to my old address and refused...

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Iam talking about the stainless steel solor path lights great price, heavy duty, glass top ,tall could not believe it. I went back to buy 2 more boxes tired buying junky ones I will be buying more because iam so impressed with them. Great job ..

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Value for money
2.3 (12 reviews)
2.9 (53 reviews)
Reviewer's quote

...They refuse to send me a new grill or refund my money. They will however sell me a new grill for $321. 00, I already spent over $500...

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...You still have all of my money for this very expensive set, I have chairs only. I can not reiterate enough how frustrated I am..

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Weber and Members Mark Pros and Cons

Pros
  • Good quality
  • Stop selling cast iron grates
  • 0-0-0
  • Price and bulk
  • Like the product quality you usually have
  • Usually have the products
Cons
  • Terrible service & customer support
  • Womt take responsibility for grill failure
  • Terrible customer service
  • Quality of product
  • Product quality
  • Way it all crumbled

Weber and Members Mark Most Positive Reviews

Top rated reviews
5

I’m sorry to hear of all these negative experiences with Weber grills. All I can say is that in my experience they have...

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5

Evidently the quality control is asleep at the wheel ! I had previously purchased the same bags, and this is purchase #2...

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3.7

On 4/24/20 I submitted an order, #7080****, for a grill cover and two non-locking casters, the price being $112.14. Appa...

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5

why you do not sell the proforce *** at Sam's.

Howard Cross
919 818 ****
7000 ogburn farms rd
Willow Springs nc 27592

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Weber and Members Mark Most Critical Reviews

Lowest rated reviews
1

I ordered flavor bars. The website said they would fit my Genesis grill, but they did not. You need to contact them to...

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1

I have a fifty four inch grill that I built a summer kitchen around several years ago, including granite counter tops...

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1

I love grilling, my husband surprised me with a Webber grill for my birthday. He saved for it! This was two years ago. I...

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1

I purchased a grill during the Thanksgiving sale. Of course I did not put it together until it got warm. While putting...

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Weber and Members Mark Latest Reviews

Recent published reviews
No votes

During a heavy wind our Weber grill fell over and cracked off the hinged ear on the lid that allowed it to operate, I...

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3.9

Nov. 10th, brought back 40 AAA batteries to Sam's plus ruined Radon Detector. Had already removed over a dozen from...

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2.4

I had a grease fire in my spirit, as we all do occasionally, it burnt *** in the cook box. That has never happened in...

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4

I got a sweet potato pie from Sam's Club in calumet city, Illinois. I had a piece and it was fine. Then my father had a...

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Weber and Members Mark Products and Services

Most reviewed product and services
  • Weber E-330 Grill (5 reviews)
  • Weber 310 Grill (1 review)
  • Members Mark Bacon (9 reviews)
  • Members Mark Milk (8 reviews)
  • Members Mark Diapers (7 reviews)