PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MeloDress and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


MeloDress and Modlily Overview

Total reviews
Company responses
Issues resolved

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3111 reviews. It is 2922 reviews more than MeloDress received since Sep 30, 2018.

MeloDress and Modlily Consumer Ratings

742 out of 2301 in Footwear and Clothing category
616 out of 2301 in Footwear and Clothing category
Customer service
436 in category
437 in category
Product or Service Quality
482 in category
447 in category
Delivery Service
432 in category
398 in category

According to consumer ratings and reviews, Modlily ranks 126 points higher in the Footwear and Clothing category than MeloDress. People gave MeloDress 1.1 stars for Customer service criterion in Footwear and Clothing category and it is 525 points higher than the worst rated brand in this category. At the same time, Modlily was rated 1.1 stars for Customer service criterion in this category and it is 524 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Modlily has a higher rating than MeloDress. Regarding Delivery Service criterion, consumers gave MeloDress 1.2 stars and it is 55% greater than other in category. Modlily however was rated 1.4 stars and it is 59% greater than other in category.

MeloDress and Modlily Rating Details

Customer service
1.1 (88 reviews)
1.1 (1439 reviews)
Reviewer's quote

...I have contacted customer service 4 times also have for a refund because I did not receive what I ordered. They keep telling me to wait for it with no other support. Will never order from this company again..

Hannah H

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B
Product or Service Quality
1.1 (88 reviews)
1.3 (1112 reviews)
Reviewer's quote

On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what was wrong with it even though I described how poorly it was made. When they finally Accepted what I was saying they responded what is in the...


...Not only did it take 20 days to get here, (I guess I'm lucky after what I read from other complaints) the quality is cheap and flimsy, overpriced. Wasted $130 or so. One top was not as ordered and the photos look fabulous but not the truth...

Delivery Service
1.2 (86 reviews)
1.4 (1095 reviews)
Reviewer's quote

Their customer service is nothing but an email address that did response quickly but with rather a run around and ask for pictures of my measurement, i gave to them and referenced that i wanted full refund and would return item and to provide an address. They came back with a refund of 5 us dollars...

heather m

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

MeloDress and Modlily Pros and Cons

  • Timing of delivery
  • Look of the sweater
  • That its cheap
  • Look of clothes on ad
  • Price
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

MeloDress and Modlily Most Positive Reviews

Top rated reviews

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...


ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

MeloDress and Modlily Most Critical Reviews

Lowest rated reviews

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...


Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

MeloDress and Modlily Latest Reviews

Recent published reviews

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

Read all 189 reviews

Trying 2 order somethings on your website but it keep saying my sign info don't match how do I get in 2 order

Read all 3111 reviews

MeloDress and Modlily Products and Services

Most reviewed product and services
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)
  • Modlily Shipping Service (453 reviews)
  • Modlily Dress (432 reviews)
  • Modlily Swimsuit (341 reviews)