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The Honest Company

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $102 AVERAGE LOSS
1.9
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product quality 4
  • Customer service 4
  • Website layout 3
  • Organic products idea 2
  • Your mission as a company--keep it up 1

Customers don't like

  • Horrible customer service10
  • Automatic enrollment4
  • Cancellation requests ignored3
  • Overpriced product2
  • Business practices2
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Melaleuca

Health and Beauty
  • 3 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $28.4K CLAIMED LOSSES
  • $239 AVERAGE LOSS
3.1
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • High quality product 8
  • Cleaning products 8
  • Products 7
  • Product 6
  • I love their products in general 5

Customers don't like

  • Monthly commitment4
  • Deceptive misleading miserable4
  • Commitment to a monthly order4
  • Would not allow me to closing account3
  • Misleading sales pitch3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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