PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sams Club and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sams Club
Melaleuca

Sams Club and Melaleuca Overview

Total reviews 2003 765
Company responses 0 0
Issues resolved 12 4

Sams Club and Melaleuca Consumer Ratings

Rank
59 out of 335 in Supermarkets and Malls category
38 out of 634 in Health and Beauty category
Customer service
No votes
22 in category
Website
No votes
29 in category
Product or Service Quality
No votes
22 in category
Exchange, Refund and Cancellation Policy
No votes
26 in category

Sams Club and Melaleuca Rating Details

Customer service
No votes
3 (244 reviews)
Reviewer's quote

...Your vendor will not respond to your customer service making your loyal customer to had bad customer service. While also giving your website a horrible reputation. 4...

Read full review

I can't say that I have loved every product I have tried but had no problems with customer service when I found something that was not to my choosing. I was not crazy about one of the shampoo's and the company sent me a new product and said I could use the shampoo on my dog. Very happy customer,...

Read full review
Website
No votes
3.3 (227 reviews)
Reviewer's quote

...I call Sams Club, and they say they never shipped them, because items were back-ordered!!!! Your website said they were available on the date ordered. My credit card was billed on 12-9. Sams Club had 16 days to notify me that item was NOT available, and to order something else, in time for Christmas...

Read full review

...I signed onto the website and saw my membership was not canceled and that they had a pending order that needed me to update the payment account. I called the Melaleuca advised them I canceled. The lady I spoke to indicated it was not canceled...

Read full review
Product or Service Quality
No votes
3 (231 reviews)
Reviewer's quote

...This was from their customer service which then said it was never applied to account. I asked them to apply it and they said they would ask someone at corporate to do it and they would call to confirm it was applied. Betting I will never hear from them..

Read full review

If their products are so wonderful why not make them available to everyone and get rid of the minimum order of 35 product points which cost me around $100. 00 per month. I had no problem with the $19...

Read full review
Exchange, Refund and Cancellation Policy
No votes
2.7 (173 reviews)
Reviewer's quote

...I am, at this time, asking for a full refund on this purchase. It has been over a month and the charge has not been removed..

Read full review

The young lady seemed to accept my verbal cancellation via the telephone, and she never said anything about sending in the printed form with my signature. Products continued to arrive, and my credit card continued to be charged. Just now called the company once more, and then was told about the...

Read full review

Sams Club and Melaleuca Pros and Cons

Pros
  • Prices
  • Location
  • Reasonable price
  • High quality product
  • Cleaning products
  • Products
Cons
  • Customer service
  • Way i was treated
  • Rude help
  • Customer service
  • Commitment to a monthly order
  • Pyramid scheme

Sams Club and Melaleuca Most Positive Reviews

Top rated reviews
5

Was in my local Sam's Club on 6/15 - when I went to register, it forced me to pay my annual $45 membership fee. Seemed f...

Read full review
5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

Read full review
5

Member service is the heart beat of any business. If ever you have an issue ask for a manager. Those gloves have a...

Read full review
5

Naywayers are idiots. The products are expensive because most are HIGHLY concentrated. I am not a member of Melalueca...

Read full review

Sams Club and Melaleuca Most Critical Reviews

Lowest rated reviews
1

Sams club refuses to change shipping address on an item i ordered. They picked the address to send my item with out
aske...

Read full review
1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

Read full review
1

this sams club 8299 on 301 Coit Road Plano, TX 75075, was very rude to me.
I came in to buy a tv for my restraint, tamar...

Read full review
1

The letter from their CEO is a very egoistic letter. I don't care if their self-centered CEO don't feel guilty w...

Read full review

Sams Club and Melaleuca Latest Reviews

Recent published reviews
No votes

Three separate packages, in one day, from sam's club, were lost. fed ex keeps delivering them to the wrong place. I'm...

Read full review
No votes

I am a single mom with 1 son and since joining Melaleuca in April my monthly order ranges from 40-100 points every month...

Read full review
1

The member service representative hung up on me after I asked to speak with a supervisor. A large sum of money was...

Read full review
4.9

I could not be happier with my experience with Melaleuca. I can't say that I have loved every product I have tried but...

Read full review

Sams Club and Melaleuca Products and Services

Most reviewed product and services
  • Sams Club Membership (284 reviews)
  • Sams Club Manager (108 reviews)
  • Sams Club Delivery Service (50 reviews)
  • Melaleuca Membership (142 reviews)
  • Melaleuca Vitamins (33 reviews)
  • Melaleuca Shipping Service (23 reviews)