PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Purity Products

Purity Products and Melaleuca Overview

Total reviews
Company responses
Issues resolved

Melaleuca was first mentioned on PissedConsumer on Jan 4, 2008 and since then this brand received 737 reviews. It is 500 reviews more than Purity Products received since Mar 14, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Melaleuca customer support team than with Purity Products customer service.

Purity Products and Melaleuca Consumer Ratings

41 out of 992 in Health and Beauty category
27 out of 992 in Health and Beauty category
Product or Service Quality
41 in category
21 in category
Customer service
51 in category
21 in category
58 in category
19 in category

According to consumer ratings and reviews, Melaleuca ranks 14 points higher in the Health and Beauty category than Purity Products. People gave Purity Products 2.3 stars for Product or Service Quality criterion in Health and Beauty category and it is 141 points higher than the worst rated brand in this category. At the same time, Melaleuca was rated 3.1 stars for Product or Service Quality criterion in this category and it is 161 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Melaleuca has a higher rating than Purity Products. Regarding Staff criterion, consumers gave Purity Products 1.7 stars and it is 68% greater than other in category. Melaleuca however was rated 3.2 stars and it is 90% greater than other in category.

Purity Products and Melaleuca Rating Details

Product or Service Quality
2.3 (43 reviews)
3.1 (213 reviews)
Reviewer's quote

...Customer “service” representative Brittany left me on hold for nearly 50 minutes. Took another 40 minutes talking to Shaheede (good person) and several others. Supervisor Andy seemed insincere in his offer to make amends...

Doug L

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc...

Customer service
1.7 (42 reviews)
3.1 (228 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

Harry G

...Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!..

JIll C
1.7 (41 reviews)
3.2 (217 reviews)
Reviewer's quote

WOW! This fraud... they charged me $169.65 for some products after telling me that I did not qualify for the trial that they were offering. I just got of the phone raising *** with Grace to put my money back in my account and to stop stealing from people. When told her to review the phone call and...

Sharon R

... artificial ingredients!!! That was my last lesson- I can't trust a company that says they are the healthiest safest company around - yet they only have their staff and scientists test their products - so how do we really know they are safe when the people testing them are paid to do so?!?!?! Companies that want honest answers will conduct several studies am...


Purity Products and Melaleuca Pros and Cons

  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • Auto ship convenience
  • High quality product
  • Cleaning products
  • Products
  • Customer service
  • Product did not work
  • No integrity wrongly took my money
  • Commitment to a monthly order
  • Monthly commitment
  • Deceptive misleading miserable

Purity Products and Melaleuca Most Positive Reviews

Top rated reviews

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...


I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

Purity Products and Melaleuca Most Critical Reviews

Lowest rated reviews

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...


I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

Purity Products and Melaleuca Latest Reviews

Recent published reviews

I have been a customer for several years now and after reading all of the comments/complaints I'm truly astounded!...

Read all 237 reviews

Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company....

Read all 737 reviews

Purity Products and Melaleuca Products and Services

Most reviewed product and services
  • Purity Products Customer Care (36 reviews)
  • Purity Products Supplement (14 reviews)
  • Purity Products Supplement Free Trial (7 reviews)
  • Melaleuca Membership (139 reviews)
  • Melaleuca Customer Care (55 reviews)
  • Melaleuca Vitamins (32 reviews)