PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Purity Products and Melaleuca as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Purity Products
Melaleuca

Purity Products and Melaleuca Overview

Total reviews 254 763
Company responses 123 0
Issues resolved 2 4

Purity Products and Melaleuca Consumer Ratings

Rank
49 out of 668 in Health and Beauty category
34 out of 668 in Health and Beauty category
Product or Service Quality
51 in category
19 in category
Customer service
67 in category
20 in category
Reliability
61 in category
26 in category
Exchange, Refund and Cancellation Policy
63 in category
27 in category

Purity Products and Melaleuca Rating Details

Product or Service Quality
2.3 (54 reviews)
3 (227 reviews)
Reviewer's quote

I think the product is good, but their business practices suck. I should know better, and they should hire business consultants. I ordered a product and was ready to commit to 6 mos to get a reduced price...

Read full review

Tried to cancel, as I found no difference, and like the whole foods better, or buy products like garden of life off Amazon, one they get your card it is all over. I had to call in my card as lost and get a new one issued. Problem solved...

Read full review
Customer service
1.7 (53 reviews)
3.1 (239 reviews)
Reviewer's quote

They hook you on an auto shipment then make it difficult for you to cancel. I tried to cancel my shipment 2 weeks before it was due to ship. I had to call "customer service" to cancel. I was informed while on the call that my order had already shipped that morning! Of course they could not stop the...

Read full review

...NO! I will not call people after 8pm! They have good products and customer service at home office. They should consider giving shoppers at least one month off a year. I think it's about time we cancel our subscription, yet..

Read full review
Reliability
1.8 (48 reviews)
2.9 (161 reviews)
Reviewer's quote

They offered a 60 day trial and guaranteed refund if not satisfied

Read full review

First, this company is a pyramid scheme. DO NOT LET THEM TELL YOU OTHERWISE. By the exact definition, Melaleuca's practices is of a pyramid or MLM co. Same thing. Product is ok, but way overpriced. They say you will spend this in store regardless, but I found out I spend more than half of what I...

Read full review
Exchange, Refund and Cancellation Policy
1.6 (47 reviews)
2.7 (169 reviews)
Reviewer's quote

Returned product after 60 day trial and requested refund. As of today, no refund..

Read full review

...The lady then advised their policy was to write a letter to cancel. I advised her to cancel the order in processing that it will not go through on my credit card. As requested I emailed the letter with my signature on 7/8 to cancel membership...

Read full review

Purity Products and Melaleuca Pros and Cons

Pros
  • Crooks take money without permission
  • Person on phone seemed like they were just doing their job
  • Customer service person i spoke with
  • High quality product
  • Cleaning products
  • Products
Cons
  • Customer service
  • Product did not work
  • Bad customer service a scam
  • Customer service
  • Commitment to a monthly order
  • Pyramid scheme

Purity Products and Melaleuca Most Positive Reviews

Top rated reviews
5

I've been a customer for five years, and if it were not for their infomercial regarding Hyaluronic Acid, I would never...

Read full review
5

I have been shopping with melaleuca since Dec. of 2006 almost 8 yrs now. Went in as the biggest skeptic in the world. I...

Read full review
5

I understood I would pay shipping, and if I wanted to cancel I could. I did so with no problem whatsoever. Later, I or...

Read full review
5

Naywayers are idiots. The products are expensive because most are HIGHLY concentrated. I am not a member of Melalueca...

Read full review

Purity Products and Melaleuca Most Critical Reviews

Lowest rated reviews
1

I returned a product and I am still waiting for a refund and you can never get there to them that no way to greet your...

Read full review
1

I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested...

Read full review
1

After watching an advertisement on TV, I called to take advantage of a free trial of green tea. I only had to pay...

Read full review
1

The letter from their CEO is a very egoistic letter. I don't care if their self-centered CEO don't feel guilty w...

Read full review

Purity Products and Melaleuca Latest Reviews

Recent published reviews
1.4

They offered a 60 day trial and guaranteed refund if not satisfied

Read full review
1.6

Tried to cancel, as I found no difference, and like the whole foods better, or buy products like garden of life off...

Read full review
1.4

Returned product after 60 day trial and requested refund. As of today, no refund.

Read full review
1.3

First, this company is a pyramid scheme. DO NOT LET THEM TELL YOU OTHERWISE. By the exact definition, Melaleuca's...

Read full review

Purity Products and Melaleuca Products and Services

Most reviewed product and services
  • Purity Products Customer Care (38 reviews)
  • Purity Products Supplement (17 reviews)
  • Purity Products Supplement Free Trial (8 reviews)
  • Melaleuca Membership (140 reviews)
  • Melaleuca Customer Care (56 reviews)
  • Melaleuca Vitamins (33 reviews)