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Valvoline Instant Oil Change

1.5
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 173 TOTAL REVIEWS
Rank
260 out of 2474
in Service Centers and Repairs category
Rating Details
Staff
Customer service
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
115 reviews
2.1
19 reviews
1.8
4 reviews

Meineke

1.6
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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 544 TOTAL REVIEWS
Rank
238 out of 2474
in Service Centers and Repairs category
Rating Details
Staff
Customer service
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    245
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    04:42
  • ISSUES RESOLVED
    10%
Top Products and Services
1.6
106 reviews
1.3
78 reviews
1.7
47 reviews

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Anonymous
#1542768

From my experience, Valvoline is absolutely a better choice for an oil change than Meineke. However, satisfaction is based on the specific location AND the technicians. The counter-technician at the Meneike location in Chesterfield, MO, was either not knowledgeable or flat out lied about the manufacturer’s “required” oil to be used in my vehicle & “refused” to change my oil unless I opted for a much more expensive oil.

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