PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Valvoline Instant Oil Change and Meineke as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Valvoline Instant Oil Change
Meineke

Valvoline Instant Oil Change and Meineke Overview

Total reviews
189
587
Company responses
0
0
Issues resolved
0
2

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 587 reviews. It is 398 reviews more than Valvoline Instant Oil Change received since Jun 22, 2008.

Valvoline Instant Oil Change and Meineke Consumer Ratings

Rank
241 out of 2660 in Service Centers and Repairs category
269 out of 2660 in Service Centers and Repairs category
Customer service
203 in category
206 in category
Staff
203 in category
218 in category
Product or Service Quality
169 in category
171 in category

According to consumer ratings and reviews, Valvoline Instant Oil Change ranks 28 points higher in the Service Centers and Repairs category than Meineke. People gave Valvoline Instant Oil Change 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 412 points higher than the worst rated brand in this category. At the same time, Meineke was rated 1.4 stars for Customer service criterion in this category and it is 409 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Meineke has a higher rating than Meineke. Regarding Product or Service Quality criterion, consumers gave Valvoline Instant Oil Change 1.5 stars and it is 73% greater than other in category. Meineke however was rated 1.5 stars and it is 72% greater than other in category.

Valvoline Instant Oil Change and Meineke Rating Details

Customer service
1.4 (67 reviews)
1.4 (170 reviews)
Reviewer's quote

...I would appreciate hearing from your company your policy on damages done to a customer 's car and assurance this will be taken care of. Thank You Dennis Vest. Lyniavest@yahoo...

Dennis V

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D
Staff
1.5 (66 reviews)
1.5 (153 reviews)
Reviewer's quote

...My staff at work all know that I recommend Valvoline over all other stations. If you look up my name in the computer the list of cars I bring is extensive and goes back for years. Until my last visit...

PissedConsumer1132082

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith
Product or Service Quality
1.5 (58 reviews)
1.5 (139 reviews)
Reviewer's quote

Charged twice as much than the dealership. I will wait an hour at the dealership to save nearly $50. Also used synthetic oil. Sticker said next oil change due in 3 months or 3,000 miles. Someone needs to inform them with synthetic, it's 5 months or 5,000 miles

PissedConsumer1671186

I would like to bring your attention to my experience with Meineke West Chester, PA. I took my car for the simple state inspection. They gave me an estimate of around $1300. Going by Meineke reputation I did not go and inquire anywhere else and on Saturday I left my car for the recommended repairs...

ankur k

Valvoline Instant Oil Change and Meineke Pros and Cons

Pros
  • Quick service
  • For them to pay for the damages to my car
  • Service
  • I dont like this place
  • No pros
  • There are 0 pros
Cons
  • Customer service
  • Manager was rude
  • Way too much money
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service

Valvoline Instant Oil Change and Meineke Most Positive Reviews

Top rated reviews
5

Wonderful service at Fort O Georgia!

5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

Valvoline Instant Oil Change and Meineke Most Critical Reviews

Lowest rated reviews
1

I actually work in the automotive industry but being short on time told my husband just to run our it up to Valvoline...

1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

Valvoline Instant Oil Change and Meineke Latest Reviews

Recent published reviews
1

I went to the Cottage Grove, MN. Location for an oil change. When I left, I heard something banging under my car. I...

Read all 189 reviews
1

Nothing was resolved to my satisfaction. I finally gave up. Couldn't deal with the stress. Will not let Meineke ever...

Read all 587 reviews

Valvoline Instant Oil Change and Meineke Products and Services

Most reviewed product and services
  • Valvoline Instant Oil Change Oil Change (122 reviews)
  • Valvoline Instant Oil Change Customer Care (20 reviews)
  • Valvoline Instant Oil Change Manager (4 reviews)
  • Meineke Oil Change (111 reviews)
  • Meineke Repair (81 reviews)
  • Meineke Car Repair (54 reviews)