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Valvoline Instant Oil Change
Meineke

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Valvoline Instant Oil Change

Valvoline Instant Oil Change

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
Rank
243 out of 2648
in Service Centers and Repairs category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    17%
Top Products and Services
1.6
121 reviews
2.1
20 reviews
1.8
4 reviews
Meineke

Meineke

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 578 TOTAL REVIEWS
Rank
268 out of 2648
in Service Centers and Repairs category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    302
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:42
  • ISSUES RESOLVED
    9%
Top Products and Services
1.6
110 reviews
1.2
81 reviews
1.6
52 reviews

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Anonymous
#1542768

From my experience, Valvoline is absolutely a better choice for an oil change than Meineke. However, satisfaction is based on the specific location AND the technicians. The counter-technician at the Meneike location in Chesterfield, MO, was either not knowledgeable or flat out lied about the manufacturer’s “required” oil to be used in my vehicle & “refused” to change my oil unless I opted for a much more expensive oil.

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