PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Valvoline Instant Oil Change as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke
Valvoline Instant Oil Change

Meineke and Valvoline Instant Oil Change Overview

Total reviews
586
189
Company responses
0
0
Issues resolved
2
0

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 586 reviews. It is 397 reviews more than Valvoline Instant Oil Change received since Jun 22, 2008.

Meineke and Valvoline Instant Oil Change Consumer Ratings

Rank
269 out of 2659 in Service Centers and Repairs category
242 out of 2659 in Service Centers and Repairs category
Customer service
207 in category
203 in category
Staff
218 in category
203 in category
Product or Service Quality
171 in category
169 in category

According to consumer ratings and reviews, Valvoline Instant Oil Change ranks 27 points higher in the Service Centers and Repairs category than Meineke. People gave Meineke 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 408 points higher than the worst rated brand in this category. At the same time, Valvoline Instant Oil Change was rated 1.4 stars for Customer service criterion in this category and it is 412 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Valvoline Instant Oil Change has a higher rating than Valvoline Instant Oil Change. Regarding Product or Service Quality criterion, consumers gave Meineke 1.5 stars and it is 72% greater than other in category. Valvoline Instant Oil Change however was rated 1.5 stars and it is 73% greater than other in category.

Meineke and Valvoline Instant Oil Change Rating Details

Customer service
1.4 (170 reviews)
1.4 (67 reviews)
Reviewer's quote

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D

...I would appreciate hearing from your company your policy on damages done to a customer 's car and assurance this will be taken care of. Thank You Dennis Vest. Lyniavest@yahoo...

Dennis V
Staff
1.5 (153 reviews)
1.5 (66 reviews)
Reviewer's quote

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith

...My staff at work all know that I recommend Valvoline over all other stations. If you look up my name in the computer the list of cars I bring is extensive and goes back for years. Until my last visit...

PissedConsumer1132082
Product or Service Quality
1.5 (138 reviews)
1.5 (58 reviews)
Reviewer's quote

I would like to bring your attention to my experience with Meineke West Chester, PA. I took my car for the simple state inspection. They gave me an estimate of around $1300. Going by Meineke reputation I did not go and inquire anywhere else and on Saturday I left my car for the recommended repairs...

ankur k

Charged twice as much than the dealership. I will wait an hour at the dealership to save nearly $50. Also used synthetic oil. Sticker said next oil change due in 3 months or 3,000 miles. Someone needs to inform them with synthetic, it's 5 months or 5,000 miles

PissedConsumer1671186

Meineke and Valvoline Instant Oil Change Pros and Cons

Pros
  • I dont like this place
  • No pros
  • There are 0 pros
  • Quick service
  • For them to pay for the damages to my car
  • Service
Cons
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service
  • Customer service
  • Manager was rude
  • Way too much money

Meineke and Valvoline Instant Oil Change Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

5

Wonderful service at Fort O Georgia!

Meineke and Valvoline Instant Oil Change Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

1

I actually work in the automotive industry but being short on time told my husband just to run our it up to Valvoline...

Meineke and Valvoline Instant Oil Change Latest Reviews

Recent published reviews
1

I took my 1999 camaro up to meineke on linbergh on November 30th. They were putting mufflers on, they put the car on...

Read all 586 reviews
1

I went to the Cottage Grove, MN. Location for an oil change. When I left, I heard something banging under my car. I...

Read all 189 reviews

Meineke and Valvoline Instant Oil Change Products and Services

Most reviewed product and services
  • Meineke Oil Change (110 reviews)
  • Meineke Repair (81 reviews)
  • Meineke Car Repair (54 reviews)
  • Valvoline Instant Oil Change Oil Change (122 reviews)
  • Valvoline Instant Oil Change Customer Care (20 reviews)
  • Valvoline Instant Oil Change Manager (4 reviews)