PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Valvoline Instant Oil Change as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke
Valvoline Instant Oil Change

Meineke and Valvoline Instant Oil Change Overview

Total reviews
595
192
Company responses
0
0
Issues resolved
2
0

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 595 reviews. It is 403 reviews more than Valvoline Instant Oil Change received since Jun 22, 2008.

Meineke and Valvoline Instant Oil Change Consumer Ratings

Rank
271 out of 2414 in Service Centers and Repairs category
270 out of 2414 in Service Centers and Repairs category
Customer service
209 in category
205 in category
Staff
223 in category
204 in category
Product or Service Quality
172 in category
170 in category

According to consumer ratings and reviews, Valvoline Instant Oil Change ranks 1 points higher in the Service Centers and Repairs category than Meineke. People gave Meineke 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 414 points higher than the worst rated brand in this category. At the same time, Valvoline Instant Oil Change was rated 1.4 stars for Customer service criterion in this category and it is 418 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Valvoline Instant Oil Change has a higher rating than Meineke. Regarding Product or Service Quality criterion, consumers gave Meineke 1.5 stars and it is 72% greater than other in category. Valvoline Instant Oil Change however was rated 1.5 stars and it is 73% greater than other in category.

Meineke and Valvoline Instant Oil Change Rating Details

Customer service
1.4 (173 reviews)
1.4 (68 reviews)
Reviewer's quote

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D

...Contacted customer service and they did not reply back or did nothing about my experience. Soo. Bad Rogers Mn..

Bonnie P
Staff
1.4 (158 reviews)
1.5 (66 reviews)
Reviewer's quote

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith

...My staff at work all know that I recommend Valvoline over all other stations. If you look up my name in the computer the list of cars I bring is extensive and goes back for years. Until my last visit...

PissedConsumer1132082
Product or Service Quality
1.5 (142 reviews)
1.5 (58 reviews)
Reviewer's quote

...Thank you for the great service..

Theta

Conditioning service, they charged me 149. 00 dollars and 2 months later blowing hot air. Called and talked to the manager, he tells me it's only warranty for a month...

Rick G

Meineke and Valvoline Instant Oil Change Pros and Cons

Pros
  • I dont like this place
  • There are 0 pros
  • No pros
  • For them to pay for the damages to my car
  • Quick service
  • Service
Cons
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service
  • Customer service
  • Manager was rude
  • Way too much money

Meineke and Valvoline Instant Oil Change Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

5

Wonderful service at Fort O Georgia!

Meineke and Valvoline Instant Oil Change Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

1

I actually work in the automotive industry but being short on time told my husband just to run our it up to Valvoline...

Meineke and Valvoline Instant Oil Change Latest Reviews

Recent published reviews
1

Over a year ago, I got oil change with their coupon for $19.99. They did not tell you that there are other changes in sm...

Read all 595 reviews

I have bought this deal many times before. For some reason it gave me a different location in that chain than the usual...

Read all 192 reviews

Meineke and Valvoline Instant Oil Change Products and Services

Most reviewed product and services
  • Meineke Oil Change (111 reviews)
  • Meineke Repair (83 reviews)
  • Meineke Car Repair (55 reviews)
  • Valvoline Instant Oil Change Oil Change (122 reviews)
  • Valvoline Instant Oil Change Customer Care (20 reviews)
  • Valvoline Instant Oil Change Manager (4 reviews)