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Meineke

1.6
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 557 TOTAL REVIEWS
Rank
241 out of 2614
in Service Centers and Repairs category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    264
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    04:42
  • ISSUES RESOLVED
    10%
Top Products and Services
1.6
107 reviews
1.3
80 reviews
1.6
52 reviews

Valvoline Instant Oil Change

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 181 TOTAL REVIEWS
Rank
240 out of 2614
in Service Centers and Repairs category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    18%
Top Products and Services
1.6
120 reviews
2.1
20 reviews
1.8
4 reviews

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Anonymous
#1542768

From my experience, Valvoline is absolutely a better choice for an oil change than Meineke. However, satisfaction is based on the specific location AND the technicians. The counter-technician at the Meneike location in Chesterfield, MO, was either not knowledgeable or flat out lied about the manufacturer’s “required” oil to be used in my vehicle & “refused” to change my oil unless I opted for a much more expensive oil.

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