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Meijer
Schnucks

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Meijer

Meijer

2.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 509 TOTAL REVIEWS
Rank
64 out of 719
in Food Stores category
Rating Details
Customer service
Price Affordability
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    70
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:06
  • ISSUES RESOLVED
    45%
Top Products and Services
2.4
63 reviews
2.9
55 reviews
2.8
16 reviews
Schnucks

Schnucks

2.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 86 TOTAL REVIEWS
Rank
35 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Price Affordability
Diversity of Products or Services
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    01:52
  • ISSUES RESOLVED
    15%
Top Products and Services
2.2
19 reviews
2.1
6 reviews
1.3
5 reviews

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HighfalutinScorpion
#1703475

After tonight, I will not be going back to Schnucks. Meijer will be my only store.

Went the pizzeria to get myself a dinner. After standing at the counter for 5 minutes and the employees just looking at me and going on with their job.About 8 men walked up behind me with red schmucks shirts on. The order taker took my order. I asked to pay,he said I can pay later he had to take care of them first.

I sat down at a table and watched them all order,eat, and leave for a meeting in the back. So i walked up to the counter to ask about my food. The order taker than was sitting at a table on break. So I asked the cashier if my food was ready.She said yes and proceeded to bring it up.

I asked why they got theirs before me. She said those are the bosses. I have been in customer service for 45 years. AND CUSTOMER IS FIRST.

I won't be going back no more. THAT IS NOT CUSTOMER SERVICE...

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