Meijer vs Schnucks: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meijer and Schnucks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Meijer

2.5

Schnucks

2.3

Meijer

Schnucks

Meijer and Schnucks Overview

Total reviews

539

Company responses

Issues resolved

Meijer was first mentioned on PissedConsumer on Nov 16, 2007 and since then this brand received 539 reviews. It is 441 reviews more than Schnucks received since Sep 2, 2008.

Meijer and Schnucks Consumer Ratings

Rank

58 out of 622 in Food Stores category

47 out of 482 in Supermarkets and Malls category

Customer service

72 in category

34 in category

Price Affordability

60 in category

68 in category

Product or Service Quality

47 in category

48 in category

Meijer and Schnucks Rating Details

Customer service

1.8 (193 reviews)

1.9 (47 reviews)

Reviewer's quote

Dear Meijer Customer Service, I was at your store, as I always am paying my 1-2 week visit. There were a couple of items missing. First, where is your Organic Swiss Chard? Rainbow or regular? There was none, I asked Ron in Produce...

PissedConsumer1712622

What is it with the lack of checkout lanes? You used to have great customer service with checking out. Now I am forced to check myself out. Plus the quality of service and over priced items have drove me elsewhere..

Ronald S

Price Affordability

2.7 (175 reviews)

2.1 (41 reviews)

Reviewer's quote

...He took one dish towel and rang it up four times (I used a price scanner on the floor - they were all the same price). I paid for my purchase and began to walk to the exit. The Meijer door greeter, i...

Rebecca H

...I have even been charged ABOVE the regular price when an item was on sale. The Hampton Village store is the worst offender in my experience. The last example happened at the Culinaria...

William R

Product or Service Quality

2.3 (170 reviews)

2.1 (39 reviews)

Reviewer's quote

Every other month, I will shop there because of great variety, and quality of products, also others stores that have certain items, but Meijer does. BUT why is it, moderately to best selling items of any customer's favorite products are always discontinued, and replaced with the most hideous crap,...

Monte D

...My current observation is you are removing national brands for your private label items and there is definitely a major step down in quality for the few cents the consumer saves. Case in point: V/8 juice low sodium large size gone replaced with Schnucks brand not low Sodium. 640 mg vs 140...

Bill D

Meijer and Schnucks Pros and Cons

Pros

Store itself is fine
We normally shop once weekly and always spend over 100
Store and all the variety they carry

Customer service
Location is convenient
How nadya takes care of me with my perscriptions

Cons

Customer service
Bad management
That the employee was disrespectful

How the employees treat their customers
Just seem like they gave up
Too much poor quality private label

Meijer and Schnucks Most Positive Reviews

Top rated reviews

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

On 7-29-2019,my wife an i visited your evansville west store in evansville in. We bought sevrral items which. One was...

Meijer and Schnucks Most Critical Reviews

Lowest rated reviews

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

I have bought yogurt and milk both were sour the dates were good. I also paid $16.00 for a chuck roast last week it was...

Meijer and Schnucks Latest Reviews

Recent published reviews

Lapeer Pharmacy has always been very good, unfortunately today has not been good. First of all when picking up a...

Read all 539 reviews

Poor Management and prejudice employee's

Read all 98 reviews

Meijer and Schnucks Products and Services

Most reviewed product and services

Meijer Customer Care (65 reviews)
Meijer Manager (56 reviews)
Meijer Coupon (16 reviews)

Schnucks Customer Care (20 reviews)
Schnucks Manager (7 reviews)
Schnucks Prescription Refill (5 reviews)

How would you compare Meijer vs Schnucks?

Customer service

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Patsy Patsy Jun 17, 2019 #1703475

After tonight, I will not be going back to Schnucks. Meijer will be my only store.

Went the pizzeria to get myself a dinner. After standing at the counter for 5 minutes and the employees just looking at me and going on with their job.About 8 men walked up behind me with red schmucks shirts on. The order taker took my order. I asked to pay,he said I can pay later he had to take care of them first.

I sat down at a table and watched them all order,eat, and leave for a meeting in the back. So i walked up to the counter to ask about my food. The order taker than was sitting at a table on break. So I asked the cashier if my food was ready.She said yes and proceeded to bring it up.

I asked why they got theirs before me. She said those are the bosses. I have been in customer service for 45 years. AND CUSTOMER IS FIRST.

I won't be going back no more. THAT IS NOT CUSTOMER SERVICE...

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