Megabus vs Virgin America

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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

No items

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Virgin America

Transport
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Flight 1

Customers don't like

  • Flight change denial2
  • Customer service2
  • Fail adverstising1
  • Resolution of problems1

Products by Virgin America

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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