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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $268 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 14
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Refund policy10
  • Poor customer service8
  • Customer service4
  • Rude driver4
  • Late bus4
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Viator

Travel Agencies
Has verified representatives
  • 7 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 198 TOTAL REVIEWS
  • $27.2K CLAIMED LOSSES
  • $354 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Easy to book 7
  • Ease of purchase 3
  • Good tours 2
  • Viator is totally unreliable 2
  • Tours 2

Customers don't like

  • Unresponsive6
  • Customer care5
  • Customer service5
  • Lack of service5
  • Customer service disaster area3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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